Housekeeping Experience REQUIRED! Housekeeping Inspector Experience Preferred.
Leadership skills preferred
ESSENTIAL DUTIES AND RESPONSIBILITIES:
*Must be open to cleaning rooms and Inspect when exe is off.
* Provide exceptional customer service to all hotel guests, making their stay as comfortable and accommodating as possible while achieving team and Brand goals. * Perform quality assurance (QA) requirements for department.
* Assists Housekeeping Supervisor in all duties and may act in that capacity when Housekeeping Supervisor is off duty including but not limited to the following:
* Thoroughly clean assigned rooms, i.e., sweep, mop, vacuum, dust, clean commodes, clean mirrors and windows, change linen, make beds, clean iron caddy and empty water from iron.
* Perform other general cleaning, i.e., vanity areas, coffee makers, etc.
* Check shower curtain for mildew, scum, and clean accordingly.
* Properly replace linen as needed.
* Replace guest amenities as needed.
* Clean and stock Room Attendant/Suite Attendant carts, linen/storage rooms, and maintain in a presentable manner.
* Check for missing and/or damaged furniture, equipment, etc. and report it to the Housekeeping Supervisor.
* Report maintenance problems in guest rooms.
* May be required to work in laundry area as necessary.
* Maintain security for guests and property by keeping room doors locked at all times.
* Remain highly visible and be readily available for guests at all times.
* Take initiative to offer assistance or answer questions throughout the hotel.
* Responsible for proper administration of key control for issued keys or keys left by guests in the room.
* Willingness and ability to train new associates.
* Complete maintenance work orders and deliver to the supervisor in a timely manner.
* Thoroughly understand and implement the Brand service culture.
* Perform all shift checklist responsibilities.
* Support team members to ensure the team’s entire workload is completed daily.
* May be asked to operate a motor vehicle in the course of running errands for the hotel.
* Perform other duties as required.
Job Type: Full-time
Pay: $16.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience:
- Housekeeping management: 1 year (Required)
- Housekeeping Supervisor: 1 year (Required)
Work Location: In person
