Plumber & Drain Repair Technician
Location: San Diego, California — Field-Based
Employment Type: Full-Time
Compensation: $28.00–$35.00+ per hour, based on experience, plus commission
About ALMCO Plumbing
ALMCO Plumbing is a growing San Diego plumbing and sewer services company serving residential and commercial customers. Our team is committed to professional workmanship, excellent customer service, continued professional growth, and working together to deliver the best possible experience for our customers.
What We Offer
Full-time employment
Company-provided van and gas card
$28.00–$35.00+ per hour, depending on experience and qualifications
Commission in addition to hourly compensation.
401-k 4% match
Health Insurance
Life Insurance
Dental Insurance
Opportunity for increased earnings based on individual performance
Advancement opportunities for high-performing technicians
Commission eligibility, calculation, and payment are governed by the company’s written compensation plan.
What We Are Looking For
We are looking for technicians who take ownership of their work and understand that great service involves more than completing a repair.
A successful ALMCO technician can the problem, communicate clearly with the customer, provide appropriate options, perform quality work, and leave the customer confident in the solution they selected.
We value technicians who are:
Customer-oriented
Professional
Technically knowledgeable
Organized and dependable
Strong communicators
Team players
Motivated to grow professionally
Comfortable with performance-based compensation
Role Purpose
The Plumber & Drain Repair Technician is a customer-facing field position responsible for diagnosing plumbing, drain, and sewer problems, recommending appropriate solutions, presenting repair options to customers, and performing or coordinating approved work.
Our technicians combine strong technical knowledge, problem-solving skills, professionalism, and excellent customer service. The technician must be able to accurately identify the source of a problem, clearly explain the findings, recommend appropriate solutions, and help the customer make an informed decision.
This is primarily a technical field position with performance-based earning opportunities. In addition to hourly compensation, technicians have the opportunity to earn commission on qualified work sold and/or completed in accordance with the company’s compensation plan.
Key Responsibilities
Diagnose and locate plumbing, drain, and sewer problems.
Troubleshoot residential and commercial plumbing and drainage systems.
Perform sewer camera inspections and accurately identify damaged, deteriorated, blocked, or problematic areas.
Clearly explain inspection findings and recommended solutions to customers.
Present appropriate repair, replacement, and maintenance options based on the condition of the plumbing or sewer system.
Prepare and present estimates according to company pricing, policies, and procedures.
Obtain customer authorization before beginning work.
Perform plumbing and drain repairs within the technician’s experience, qualifications, and assigned scope of work.
Identify larger or specialized projects requiring additional technicians, equipment, or installation crews.
Coordinate with supervisors, dispatch, and installation teams when additional work is required.
Properly document diagnoses, estimates, photos, videos, recommendations, customer approvals, and completed work.
Maintain accurate job records in the company’s field management system.
Communicate professionally with customers throughout the entire service call.
Maintain high standards of workmanship, cleanliness, and customer care.
Meet company expectations for productivity, customer satisfaction, technical performance, and sales performance.
Maintain company tools, equipment, materials, and assigned vehicle in clean and professional condition.
Follow company procedures and all applicable safety requirements.
Qualifications
Professional plumbing and/or drain service experience 4yr.
Strong knowledge of plumbing, drain, and sewer systems.
Ability to diagnose plumbing and drainage problems independently.
Experience with sewer cameras and drain diagnostic equipment preferred.
Ability to communicate technical findings clearly to customers.
Comfortable presenting estimates and repair options directly to customers.
Strong customer service and communication skills.
Professional appearance and attitude.
Strong organizational and time-management skills.
Ability to properly document field work using mobile technology.
Valid driver’s license and acceptable driving record.
Ability to perform the physical requirements associated with plumbing and drain service work.
Job Type: Full-time
Pay: $25.00 - $35.00 per hour
Benefits:
- 401(k) 4% Match
- Company truck
- Dental insurance
- Fuel card
- Health insurance
- Life insurance
- Referral program
- Vision insurance
People with a criminal record are encouraged to apply
Experience:
- Plumbing: 4 years (Required)
Ability to Commute:
- San Diego, CA 92111 (Required)
Work Location: In person
