Job Summary
The Program Director is responsible for the overall operation, compliance, and quality of the program, overseeing staff supervision and development, student recruitment and engagement, and adherence to funder and departmental requirements. This role ensures programmatic reporting, contractual compliance, and fiscal oversight while fostering community partnerships and maintaining a safe, supportive environment for students and staff.
Essential Duties and Responsibilities
- Develop and maintain a fun, safe and respectful environment for students
- Personally provide and engage staff in regular student recruitment outreach efforts in order to meet contractual obligations
- Recruit, hire and train new staff
- Monitor, coach and counsel staff regularly to ensure the delivery of effective services
- Provide monthly formal staff supervision meetings
- Assess staff performance for annual evaluation
- Monitor the fiscal needs of the program while working closely with the Program Supervisor
- Participate in the negotiation of contractual obligations
- Develop and monitor relationships with funders and school administration
- Maintain daily attendance and enrollment for all participants (logs/ DYCD online)
- Implement rewards systems for students and ensure that incentives are disbursed in compliance with funder/departmental (DOHMH, DYCD, DOE) guidelines
- Prepare and submit programmatic reports according to funding source and dept. requirements
- Maintain all required program logs (fire drill, incident, recruitment etc.) and submit injury reports within specified timeframes
- Ensure staff compliance with all required documents (lesson plans, logs, injury logs)
- Ensure contractual compliance with implementation and funding/department mandates
- Track, monitor and submit all mandated departmental reports
- Ensure that a corrective action plan is in place in areas identified as deficient
- Monitor and assess the presentation and client receptiveness to the program
- Supervise implementation and operation of program initiatives to ensure that they are goal driven
- Incorporate youth development principles within program
- Adherence to CMS policies and procedures
- Model professionalism and the founding principles of CMS
- Enhance community awareness of the program by participating in networking and community-based activities
- Develop and maintain relationships with existing and potential referral sources
- Share knowledge of existing resources and contribute new ideas
- Participate in unit initiatives and agency-wide committees
- Partner with other CMS programs (i.e.- workshops)
- Meet with the Program Supervisor regularly for supervision
Experience, Education and Qualifications
- BA/BS in related field plus 2-4 years of prior experience in the youth development field
- Previous experience working with Department of Youth and Community Development (DYCD) highly valued
- Bilingual highly desired but not required.
- Organized with good time management skills
- Optimistic about change and flexibility with problem solving
- Must be able to work effectively with a team
- Commitment to coaching staff to ensure service delivery requirements are met
- Participate in ongoing training as required for SACC license and professional development needs
Physical Requirements (Essential Functions)
This position requires the ability to move throughout the facility and perform tasks that may include:
- Standing or sitting for extended periods
- Bending, squatting, or reaching
- Occasionally lifting or carrying up to 30 pounds
These physical requirements are essential functions of the role and may be performed with or without reasonable accommodation in accordance with the Americans with Disabilities Act (ADA).
EEO Statement
Community Mediation Services is an Equal Opportunity Employer. We consider all persons in employment-related decisions, including hiring, promotions, training, and other terms, conditions, and privileges of employment, without regard to race, color, religion, sex, including pregnancy, sexual orientation, and gender identity, national origin, age, disability, genetic information, or any other legally protected status.
Pay: $66,300.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Retirement plan
- Vision insurance
Education:
Experience:
- youth development field: 2 years (Required)
Work Location: In person