Job Description:
This position is in the Chicago, IL or Indianapolis, IN area
Our Office in Dothan, AL is looking to immediately hire a Cargo Claims Prevention Manager.
- $80,000-$80,000 annual pay
- Support and assist service center OS&D and operations personnel in handling all high value shortages and damages
- Support and assist all levels of service center personnel to ensure compliance with all OS&D, claims, and claims prevention policies and procedures
- Guide, train, teach and support all levels of Service Center personnel on proper loading and freight handling techniques
- Guide, train, teach and support all levels of Service Center personnel on bill control functions and procedures designed to reduce exposure to lost freight claims, improve service, improve customer tracking/tracing abilities that ultimately impact service center operational efficiency and productivity
- Manage and assist the service centers in the timely disposition of over, astray, refused, and salvage freight
- Assist service center management in identifying and correcting deficiencies in Dock, P&D, and administrative operations that may be contributing to OSD and delays in processing OSD
- Identify trends in OSD Activities to help service centers improve efficiency and reduce costs
- Interacts with shippers and consignees in corrective action to reduce, minimize and/or eliminate claims
- Other duties as assigned
As a full-time AAA Cooper Transportation employee, you will enjoy benefits such as:
- Health, Dental and Vision Insurance
- Company Heath Savings Account contributions
- 401k with company match
- Company paid life insurance
- Long Term Disability
- Dependent Life Insurance
- Accidental Death & Dismemberment Insurance
- Wellness programs
- Paid Holidays
- Paid vacation
- Weekly direct payroll deposits
- Tuition Reimbursement Program
- Employee Assistance Program
Job Requirements:
- High School Education or equivalent, some college course completion preferred
- Strong verbal, written, analytical and interpersonal skills
- Experience with MS Office software programs
- Knowledge and use of multiple programs including LTL 38, RVI Imaging System, Microsoft Suite, Cargo Claims Application, among others
- Understanding of service center operations, OS&D, LTL Freight Service Rules, and customer agreement contract language
- Prior experience in the transportation industry preferred
- Preferably experience in OS&D and/or claims prevention in the transportation industry.
Wage Range: 80000.00 - 80000.00 per year
General Description of Benefits: Health, Dental and Vision Insurance
Company Heath Savings Account contributions
401k with company match
Company paid life insurance
Long Term Disability
Dependent Life Insurance
Accidental Death & Dismemberment Insurance
Wellness programs
Paid Holidays
Paid vacation
Weekly direct payroll deposits
Tuition Reimbursement Program
Employee Assistance Program
