Front Desk Associate – Bowling Alley
Job Type: Part-Time or Full-Time
Schedule: Evenings, weekends, and holidays as needed
Job Overview
We are looking for a friendly, dependable Front Desk Associate to be the first point of contact for our guests. The ideal candidate enjoys working with people, thrives in a fast-paced environment, and provides outstanding customer service. As a Front Desk Associate, you will help create a fun and welcoming atmosphere while ensuring guests have a great experience from check-in to check-out.
Responsibilities
- Greet customers with a positive and professional attitude.
- Check in guests and assign bowling lanes.
- Process cash, credit card, and digital payments accurately.
- Answer phone calls and respond to customer questions.
- Make reservations and assist with party bookings.
- Rent bowling shoes and maintain organized inventory.
- Handle customer concerns or complaints professionally.
- Keep the front desk clean, organized, and stocked.
- Work closely with team members to ensure smooth daily operations.
- Follow all company policies and safety procedures.
Qualifications
- Excellent customer service and communication skills.
- Basic computer and cash handling experience preferred.
- Ability to multitask in a busy environment.
- Reliable, punctual, and team-oriented.
- Must be able to work evenings, weekends, and holidays.
- Previous customer service or front desk experience is a plus but not required.
Benefits
- Flexible scheduling
- Employee discounts
- Fun and energetic work environment
- On-the-job training provided
If you enjoy helping people and want to be part of a team that creates memorable experiences for guests, we'd love to hear from you. Apply today!
Pay: $15.00 per hour
Benefits:
Work Location: In person
