Dolce by Wyndham Miami Beach is seeking a reliable Midshift Front desk clerk to assist front desk daily operations. This role focuses on supporting guest service during peak daytime hours while coordinating front desk operations to ensure smooth arrivals, departures, and communication between shifts.
Key Responsibilities:
Front Desk & Guest Services
- Greet and assist arrivals and departures with professionalism
- Handle guest check-ins/check-outs efficiently
- Respond to guest inquiries, requests, and complaints promptly
- Maintain a secure and welcoming lobby environment
Operational Tasks
- Monitor hotel security and report any unusual activity
- Conduct routine property walk-throughs
- Coordinate with housekeeping and maintenance for front desk needs
- Maintain cleanliness and organization of the front desk area
Qualifications:
- Previous front desk experience (excluded)
- Ability to work in a team and assist AM and PM shifts in operations
- Excellent customer service and communication skills
- Familiarity with Opera Cloud system
- Must be reliable, punctual, and trustworthy
Pay: $18.00 per hour
Work Location: In person
