COMPANY OVERVIEW
Dickman Supply is the local resource company of electrical, industrial and energy efficient products and services who is totally dedicated to our customers and our community. Our commitment is to provide complete industrial and electrical product solutions by offering value-added services and demonstrating superior technical support. We take pride in providing our customers with the right products to fit their needs.
JOB SUMMARY
Our family-owned and operated Dayton location is looking for an enthusiastic candidate with experience in the electrical supply industry to not only fulfill our Counter Sales position, but who will also provide support and thrive in a growing team environment.
This role is best known as being a “public face” of the company, which requires the responsibilities of greeting, establishing, and maintaining all customers’ relations in a courteous, professional, and helpful manner. This position also processes customer orders accurately and efficiently, as well as strive to improve product knowledge to offer wholesale electrical solutions.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Process customer counter and telephone product orders in a timely and accurate manner
- Maintain superior knowledge and awareness of all Dickman Supply products and pricing structure
- Identify products that are not regular or stock items. Report inventory discrepancies to Store Mgr. and recommend addition or deletion of products to the store manager
- Promote and sell company’s product promotions
- Addresses all customer complaints and/or inquiries promptly. Assures equitable resolution to maximize customer satisfaction
- Perform warehouse functions as needed. Practices warehouse safety habits
EXPERIENCE AND EDUCATION REQUIREMENTS
- High School Diploma or GED
- 1-2 years industry electrical experience
- Electrical product and application knowledge, including ability to read and interpret manufacturer catalogs
- Proficiency in entering orders, utilization of software system
- Essential customer service and communication skills
PREFERRED SKILLS, KNOWLEDGE, QUALIFICATIONS
- Ability to prioritize and manage multiple tasks and deadlines
- PC proficiency and utilization of Microsoft Office applications
- Initiative-taker that is reliable
PHYSICAL REQUIREMENTS
- Be able to lift (up to 30lbs)
- Bend, kneel and sit for short and extended periods of time
ADDITIONAL INFO
- First shift hours
- Overtime hours as needed including weekends
- Comprehensive benefits and insurance package options
Please apply/submit your resume online with Indeed, or email resume to [email protected] Walk-in applicants are welcome as well.
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
