Internet Sales Manager / Business Development Manager (BDC)
Salary: Starting at $50,000+ per year, plus performance incentives
Are you passionate about delivering exceptional customer experiences, leading by example, and turning opportunities into results?
At Harley-Davidson, we don't just sell motorcycles—we sell freedom, adventure, and lifelong memories. We're seeking an energetic, customer-focused Internet Sales Manager to oversee our digital sales process, engage customers, and help drive dealership growth.
If you're motivated by performance, thrive in a fast-paced environment, and understand the importance of follow-up, communication, and accountability, we'd love to meet you.
What You'll Do
- Manage and respond to inbound internet, phone, text, chat, and email leads.
- Drive appointment-setting efforts and improve lead-to-sale conversion rates.
- Maintain CRM accuracy and ensure consistent customer follow-up.
- Monitor lead performance and identify opportunities for improvement.
- Deliver an outstanding customer experience from first contact through purchase.
- Work closely with the sales team to maximize opportunities and customer satisfaction.
- Help create a culture of urgency, accountability, and customer service excellence.
What We're Looking ForRequired Qualifications
- 5+ years of customer service, sales, or business development experience.
- Strong communication and relationship-building skills.
- Excellent phone, text, and email etiquette.
- Experience using CRM systems and managing customer follow-up.
- Strong organizational skills and attention to detail.
- Ability to prioritize tasks and perform in a fast-paced environment.
- Flexible schedule, including Saturdays.
Preferred Qualifications
- Automotive, powersports, or motorcycle industry experience.
- Experience managing internet leads or BDC operations.
- Harley-Davidson product knowledge and enthusiasm for the riding lifestyle.
Why Harley-Davidson?We Sell More Than Transportation
"In the automotive world, you're selling a way to get from Point A to Point B. In the Harley-Davidson world, you're helping customers fulfill dreams, create memories, and experience freedom."
A Fun, Unique Environment
- Casual dress and dealership atmosphere.
- Work around iconic motorcycles and passionate customers.
- Be part of a team that celebrates success and supports growth.
- Opportunity for advancement within a growing organization.
The Ideal Candidate
You may be a great fit if you:
- Love helping people and building relationships.
- Have exceptional follow-up habits.
- Bring positive energy and professionalism every day.
- Enjoy working toward goals and being rewarded for results.
- Take pride in delivering world-class customer service.
- Have a competitive drive and a commitment to continuous improvement.
If you're looking for a career—not just a job—and want to be part of a team that values performance, customer experience, and personal growth, apply today.
We look forward to meeting you.
Pay: From $50,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Vision insurance
Work Location: In person
