Dental Front Office Administrator / Assistant – Join an Exceptional Team in Johnston, Iowa
Johnston Family Dentistry—a privately owned, patient and team centered dental practice, is looking for a standout individual to join us as a Front Office Administrator. This is an opportunity for someone who values a supportive work culture and takes pride in delivering excellent patient experiences.
This is a great opportunity for a dental assistant that would like to transition to an office administrator role.
Why You’ll Love This Role:
- Great Schedule: Monday–Thursday only. No Fridays! No weekends! No late evenings! (Opportunity for more hours if desired).
- Positive Environment: Work with a team that genuinely enjoys supporting each other.
- Comfortable Pace: We prioritize quality patient experiences over quantity.
- Compassionate Dentist: Work for a dentist that values patient care and team well-being.
- Growth Opportunity: Ability to grow and expand your role as the practice grows.
Responsibilities Include:
- Greet patients warmly and ensure a smooth check-in/check-out experience.
- Manage appointment scheduling, confirmations, and daily flow.
- Manage patient communications, including phone calls, texts, emails.
- Verify insurance benefits and claims processing.
- Collect co-pays and accounts receivable.
- Maintain and update patient records.
- Run and manage daily, weekly and monthly reports.
What We’re Looking For:
- Prior experience in a dental office required (front office or clinical).
- Familiarity with dental practice management software (Dentrix experience is a plus).
- An organized individual that is detail-oriented and can manage multiple tasks effectively.
- A compassionate communicator with excellent customer service skills.
- Someone who values being part of a team and also shines independently.
If you’re motivated, organized, and ready to become part of our family, we’d love to hear from you.
Job Type: Full-time
Pay: $20.00 - $27.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Opportunities for advancement
- Paid time off
- Paid training
- Retirement plan
- Tuition reimbursement
- Vision insurance
Experience:
- Dental office: 1 year (Required)
- Dental assisting: 1 year (Preferred)
License/Certification:
- Certified Dental Assistant or Registered Dental Assitant (Preferred)
Work Location: In person
