ACCOUNTS RECEIVABLE SPECALIST - SERVICE
At Airco Mechanical, we’ve been a leader in commercial HVAC, Electrical, and Plumbing installation and service for over 40 years. With locations in Round Rock and San Antonio, our company continues to grow thanks to a talented team and a commitment to excellence. We provide competitive pay, strong benefits, and clear paths to advancement so our employees can build long-term careers. If you’re ready to work with a company that values its people and rewards performance, we’d love to meet you.
Why Work at Airco Mechanical?
- Competitive pay with opportunities to increase your income
- Excellent benefits package
- Stable company with 40+ years in business
- Opportunities for advancement and internal promotion
- Work/life balance
Position Summary
We are seeking a detail-oriented and motivated Accounts Receivable Specialist to join our Service Department. This role is responsible for managing collections, resolving payment discrepancies, processing credits and refunds, and supporting the overall accounts receivable process. The ideal candidate will have strong communication skills, excellent organizational abilities, and a commitment to providing exceptional customer service. Pay depends entirely on experience.
Essential Duties and Responsibilities
- Manage accounts receivable collections through phone calls and email correspondence.
- Research, resolve, and document customer payment issues, disputes, short pays, and credit balances.
- Update and maintain customer account information and collection notes within company databases.
- Apply and code customer payments accurately and timely.
- Process credits, rebills, and refund requests in accordance with company procedures.
- Review and investigate account discrepancies to ensure accurate account balances.
- Assist in monitoring and updating Work in Progress (WIP) reporting.
- Backup on phone rollover line.
- Collaborate with internal departments to resolve billing and payment concerns.
- Maintain professionalism and positive customer relationships while collecting outstanding balances.
Qualifications
- 2+ years of Accounts Receivable, Collections, Billing, or related accounting experience preferred.
- Strong understanding of accounts receivable processes and payment application.
- Experience researching and resolving customer disputes and account discrepancies.
- Excellent verbal and written communication skills.
- Strong attention to detail and organizational skills.
- Ability to prioritize multiple tasks and meet deadlines.
- Proficient in Microsoft Office, particularly Excel.
- Experience with accounting or ERP software preferred.
Benefits:
- Two weeks paid vacation - 1st year
- Paid holidays & sick leave
- Excellent health, vision, & dental insurance with low employee cost
- Life insurance – (2X salary paid by company)
- Short-term & long term disability insurance (paid by the company)
- Accidental death and dismemberment insurance
- Optional additional life insurance
- 401K savings plan: matched by company
- Health savings accounts
- Teladoc
- Employee assistance program
- Tuition reimbursement
Job Type: Full-time
Pay: Up to $30.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience:
- service industry: 1 year (Required)
- Accounts Receivable: 2 years (Required)
Work Location: In person
