Thermal Pub Host/Server
HOT LAKE SPRINGS RESORT
Location: La Grande, Oregon
Pay: From $15.70/hour, plus tips
Guest Service Hours: 11:00 a.m.-10:00 p.m., daily
Shift Hours: Vary throughout the day, starting as early as 9:00 a.m. and running past close for cleaning and next-day prep
Work Location: In person
Age Requirement: Must be 21+, required for the on-site drink preparation and pouring duties assigned to this position, consistent with Oregon OLCC requirements
About Hot Lake Springs Resort
Hot Lake Springs Resort is an upscale hot springs retreat set amid the quiet beauty of Northeast Oregon. Since 1864, the resort has welcomed travelers seeking rest, wellness, and a genuinely restorative escape. We are a small team, and every employee contributes directly to the experience of our guests and the success of the resort.
Position Overview
We are seeking professional, guest-focused individuals to join our Thermal Pub team as a Thermal Pub Host/Server. This role blends food preparation, drink preparation, and attentive guest service in a historic, one-of-a-kind setting. We are looking for people who truly want to take care of our guests — not just complete a transaction.
Every dish and drink is prepared precisely to our recipes, every time. This standard reflects the level of care we expect across the board: consistency, safety, and quality that guests notice and remember.
The Thermal Pub is open to guests daily from 11:00 a.m. to 10:00 p.m., but shifts extend beyond those hours for opening food preparation and after-close cleaning and next-day prep. Weekend and holiday availability is required.
Schedule & Shift Availability
Shift times vary throughout the day based on resort and staffing needs. Some shifts start as early as 9:00 a.m. and include food preparation for the day ahead; others extend past the pub's 10:00 p.m. close to handle cleaning and prep for the next day. Weekend and holiday availability is required. Reliability and punctuality are essential — our team depends on staff arriving on time and ready to work their scheduled shifts.
Core Responsibilities
● Complete opening food preparation for the day ahead on assigned opening shifts.
● Complete closing cleaning and next-day prep after the pub closes on assigned closing shifts.
● Prepare food from the Thermal Pub menu precisely to recipe, every time.
● Serve prepared food to guests promptly, accurately, and attentively.
● Pour and prepare drinks from the menu precisely to recipe, following all OLCC requirements and resort safety guidelines.
● Create a warm, attentive atmosphere that puts guests first.
● Process guest payments and maintain accurate transaction records.
● Keep the pub area clean, organized, and guest-ready.
● Uphold all health, safety, and legal service regulations.
● Perform other job duties as assigned.
Who We're Looking For
● Genuinely cares about taking care of guests — not just completing a transaction.
● Precise and consistent in following recipes for food and beverages.
● Prompt, reliable, and courteous at all times.
● Professional appearance and a positive attitude.
● Composed and efficient in a fast-paced environment.
● Keeps drama out of the workplace and works well as part of a small team.
● Flexible, willing to learn, and interested in growing with the resort.
Qualifications & Requirements
● Must be 21 years of age or older, required for the on-site drink preparation and pouring duties assigned to this position, consistent with Oregon OLCC requirements.
● Must possess a valid Oregon OLCC Alcohol Service Permit or be willing and eligible to obtain one before independently preparing or serving alcohol.
● Must possess a valid Oregon Food Handler Card or be willing and eligible to obtain one within the timeframe required by Oregon law and resort policy.
● Prior food service, bartending, or beverage preparation experience preferred.
● Working knowledge of beer, wine, and spirits helpful.
● Must be available to work assigned shifts, including weekends and holidays.
● Must comply with Hot Lake Springs Resort's dress code and drug and alcohol policies.
● Drug testing is part of the pre-employment hiring process.
Physical Requirements
The physical demands described below are representative of those an employee must meet to successfully perform the essential functions of this job. Reasonable accommodations may be available to enable individuals with disabilities to perform these functions, consistent with applicable law.
● Ability to lift and carry up to 30-40 lbs (food, beverage supplies, and equipment).
● Ability to stand and remain on your feet for extended periods throughout the shift.
● Ability to bend, reach, and perform repetitive motions (pouring, plating, wiping down surfaces) throughout the shift.
● Manual dexterity sufficient to prepare food and beverages precisely and safely.
● Tolerance for exposure to hot surfaces, kitchen equipment, and cleaning products used in accordance with safety guidelines.
Professional Appearance & Dress Code
Thermal Pub Host/Servers are highly visible members of the resort team and are expected to maintain a clean, neat, and professional appearance while on duty. Hot Lake Springs Resort provides uniform shirts for this position. Employees are expected to wear the provided uniform while working and follow the resort's established dress and grooming standards. Reasonable accommodations will be considered as required by applicable law.
Drug & Alcohol Policy
Hot Lake Springs Resort maintains a strict drug and alcohol policy for employees while on resort property or performing work on behalf of the resort. Employees must report to work fit for duty and remain able to safely and professionally perform their responsibilities throughout the shift.
Use, possession, or impairment from prohibited drugs, alcohol, cannabis, or other intoxicants while working or on resort property is not permitted, consistent with applicable law and resort policy. Applicants must successfully complete the resort's required pre-employment drug screening as a condition of employment.
What Success Looks Like
A successful Thermal Pub Host/Server does more than take orders. They prepare every dish and drink precisely to recipe, serve guests promptly and courteously, and bring the same level of care and consistency to every shift. They keep personal drama out of the workplace and support their teammates.
We value team members who naturally ask: “What can I do to help?”
Benefits
● Shift meal and non-alcoholic beverage included.
● Employee discount during off-shift hours.
● Paid time off after one year.
● Competitive, tip-supported pay.
● Real opportunities for advancement within a growing resort.
Why Join Us
At Hot Lake Springs Resort, you're not just preparing food and drinks — you're shaping the guest experience in a historic, one-of-a-kind property. We look for people who take initiative, hold themselves to a high standard, and want to be part of a team built on professionalism and genuine care for our guests. If that's you, we'd love to meet you.
To Apply
Email the following application materials to [email protected]:
● A current resume.
● A cover letter explaining why you believe you are the right person for the Thermal Pub Host/Server position.
● Your general availability, including weekends and holidays.
Email subject line: Thermal Pub Host/Server
Please note: Employment is subject to compliance with Hot Lake Springs Resort's dress code and strict drug and alcohol policy. Drug testing is part of the hiring process. Required OLCC Alcohol Service Permit and Food Handler Card must be obtained and maintained as applicable to the position.
Hot Lake Springs Resort | Thermal Pub Host/Server
Pay: From $15.70 per hour
Benefits:
Work Location: In person
