About the Role
Yehowa Medical Services is looking for a professional, bilingual (Spanish/English preferred) Front Office Assistant to join our growing and enthusiastic team. As the first point of contact for our patients, you will play a vital role in providing a welcoming environment and ensuring the administrative flow of our clinic is seamless and efficient. A candidate who is a Certified Medical Assistant would be preferred for cross- training capabilities (pay BOE).
Key Responsibilities
- Patient Coordination: Manage the check-in and check-out process, ensuring all patient registration forms are completed accurately.
- Insurance Verification: Verify insurance eligibility and obtain necessary authorizations prior to appointments.
- Financial Oversight: Process patient co-pays, balance daily reports, and manage billing inquiries with professionalism.
- Communication: Serve as a bilingual liaison, assisting Spanish-speaking patients with scheduling, paperwork, and general questions.
- Administrative Support: Maintain electronic health records (EHR), answer multi-line phone systems, and coordinate patient flow with the clinical team.
Candidates must be able to reliably commute to or plan to relocate to our various service sites:
Skills: Proficiency in insurance verification, eligibility systems, and medical office software (preferred). Training offered
Commute: Reliably commute or planning to relocate before starting work (Required).
Experience
Minimum of one (1) year of experience in a medical front office or healthcare administrative role (Required).
Preferred: Certified Medical Assistant
Job Type: Full-time
Benefits:
- 403(b) matching
- Dental insurance
- Health insurance
- On-the-job training
- Paid sick time
- Paid time off
- Retirement plan
- Travel reimbursement
- Vision insurance
- Wellness/gym program
Experience:
- EMR systems: 1 year (Preferred)
- medical assisting: 1 year (Preferred)
- medical terminology: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Language:
- Spanish (Preferred)
- English (Required)
License/Certification:
- Certified Clinical Medical Assistant (CCMA)(Preferred)
Job Type: Full-time
Pay: $22.00 - $25.00 per hour
Benefits:
- 403(b)
- Health insurance
- On-the-job training
- Paid sick time
- Paid time off
- Vision insurance
Application Question(s):
- Are you comfortable with being stationed at a different clinic location within the work week (can be more than one)? https://ymedical.org/find-a-clinic/
- Are you able to work Saturdays as well as weekdays? (at least 2 Saturdays out of the month)
Experience:
- Front desk: 1 year (Preferred)
- Medical administrative support: 1 year (Preferred)
- EHR/EMR management: 1 year (Preferred)
Language:
- English (Required)
- Spanish (Required)
License/Certification:
- CCMA Certification (Preferred)
- Certified Medical Administrative Assistant (Preferred)
Ability to Commute:
- Santa Ana, CA 92702 (Required)
Work Location: In person
