Job Description
Domino's Pizza in Columbia, United States is seeking a friendly and customer-focused Customer Service Representative to join our team at our 416 S 9th St location. As a key member of our front-line staff, you'll play a crucial role in ensuring our customers have a great experience with every interaction.
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Answer phone calls and take customer orders accurately and efficiently
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Prepare and make pizzas according to company standards and customer specifications
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Process cash and credit card transactions
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Provide exceptional customer service, addressing inquiries and resolving issues promptly
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Maintain a clean and organized work environment
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Collaborate with team members to ensure smooth operations during busy periods
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Lift and move items weighing up to 25 lbs. as needed
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Adhere to all food safety and hygiene standards
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Assist with additional tasks as assigned by management
Qualifications
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Strong communication skills with the ability to interact professionally with customers and team members
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Detail-oriented mindset to ensure order accuracy and maintain cleanliness standards
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Flexibility to work various shifts, including weekends and holidays
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Ability to follow directions and adhere to company policies and procedures
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Basic math skills for handling cash transactions
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Physical ability to stand for extended periods and lift up to 25 lbs.
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Positive attitude and friendly demeanor, with an easy smile
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Team player mentality and willingness to assist colleagues as needed
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Ability to work efficiently in a fast-paced environment
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High school diploma or equivalent preferred, but not required
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Previous customer service experience is a plus, but not necessary – we provide training!
Additional Information
All your information will be kept confidential according to EEO guidelines.
