Manages the operations of Cleveland State University (CSU) Housing Department, fostering a residential environment that supports student success, safety, engaged learning, respect, and wellness. Develops and executes short- and long-term strategies for occupancy, residential transitions, and property maintenance. Oversees departmental budgets and allocates resources. Carries out departmental goals, policies, procedures, and standards. Maintains efficient systems to ensure timely and responsive communication regarding policies, housing assignments, facilities, and general assistance. Collaborates with CSU Student Success and Belonging to support the overall health, well-being, and success of residential students. Performs other functionally related duties as assigned.
Minimum Qualifications
- Bachelor’s degree preferably in business administration, student affairs, public administration, facilities management, or related field.
- Four (4) years of experience in a related, complex, self-supporting, or for-profit business environment, of which two (2) of the four (4) years are supervisory or leadership experience.
Preferred Qualifications
- Master’s degree preferably in business administration, student affairs, public administration, facilities management, or related field.
- Higher education management experience in self-supporting, revenue generating campus support services, and/or contracted services administration.
- Experience in higher education student affairs.
Knowledge, Skills, and Abilities (KSAs)
- Strong project management, problem-solving, and analytical skills with the ability to, follow through on initiatives and influence outcomes.
- Skilled in strategic planning, budget management, and personnel supervision, and continuous quality improvement of operational processes.
- Excellent organizational, interpersonal and customer service skills, with the ability to work effectively with individuals from all backgrounds and at all levels of an organization.
- Ability to think systemically, analyze complex issues, and develop practical, solution-oriented approaches.
- Ability to manage multiple priorities and projects, with the ability to both think strategically while successfully managing and improving daily operations.
- Ability to negotiate and manage contractual agreements. Ability to manage consultants, contractors, financial resources, and clients.
- Ability to evaluate and improve operational processes, develop policies, and implement effective business practices.
- Ability in evaluate and improve operational processes, develop policies, and implement effective business practices.
- A team player who operates with transparency and fosters trust and collaboration within the organization.
- Strong communication and presentation skills, including the ability to deliver presentations and clearly communicate organizational changes and initiatives.
- Proficient in Microsoft Office Suite, including Word, Excel, Access, Outlook, and PowerPoint.
Requisition Number
PT0703801S
Date grant, position, or appointment expires (For Funds Available, Temporary, and Waiver of Posting
Special Instructions to Applicants
Applicant Instructions
Offer of employment is contingent on satisfactory completion of the University’s verification of credentials and other information required by law and/or University policies or practices, including but not limited to a criminal background check.
Mailed or emailed application materials will not be accepted.
Hours per week
40+ as needed
Full Time/Part Time
Full Time
Close Date/Application Deadline
