We are looking for a results-oriented US Business Development & Operations Manager to lead our growth initiatives across the North American market. This role combines strategic business development with operational coordination, focusing on acquiring enterprise clients, expanding market presence, managing key accounts, and ensuring seamless collaboration between US-based clients and our Pakistan-based delivery teams.
Key Responsibilities
- Develop and execute the company's US go-to-market (GTM) strategy to drive revenue growth and expand the sales pipeline.
- Identify, pursue, and close enterprise opportunities for AI solutions, custom software development, and staff augmentation services.
- Own the full sales lifecycle, including lead generation, prospecting, discovery, solution presentations, proposal development, negotiations, and contract execution.
- Build and nurture long-term relationships with enterprise clients, serving as their trusted advisor and primary point of contact.
- Represent the company at industry conferences, networking events, and strategic partnership meetings to strengthen brand visibility and generate new business opportunities.
- Collaborate closely with engineering, product, and delivery teams to ensure smooth knowledge transfer, accurate project scoping, and successful client onboarding.
- Monitor sales performance, client satisfaction, and revenue growth, providing regular reporting and insights against established KPIs.
- Support operational excellence by facilitating effective communication between US clients and offshore teams, ensuring timely delivery and high-quality outcomes.
Qualifications
- Bachelor's degree in Business Administration, Marketing, or a related field.
- 5+ years of experience in Business Development, Enterprise Sales, or Account Management within the IT, Software Development, or AI industry.
- Demonstrated success selling custom software development, AI solutions, cloud services, or staff augmentation to enterprise clients in the US market.
- Strong understanding of consultative selling, enterprise sales processes, and B2B relationship management.
- Exceptional communication, negotiation, presentation, and stakeholder management skills.
- Experience working with cross-functional teams and coordinating with offshore delivery organizations.
- Self-motivated, target-driven, and capable of managing multiple opportunities in a fast-paced environment.
Work Location: In person
