Position Overview
We are seeking a reliable and motivated Store Associate to support the daily operations of a specialty building materials retail and distribution store. This role requires strong organizational skills, attention to detail, and the ability to provide excellent service to both contractors and walk-in customers. The Store Associate contributes to product handling, inventory accuracy, online order fulfillment, and overall store efficiency.
Key Responsibilities
- Support the Store Manager with daily operational tasks and store workflows.
- Perform day-to-day duties including customer assistance, stocking incoming product, unloading deliveries, and maintaining a clean, organized facility.
- Accurately enter and process customer orders while delivering exceptional service.
- Ensure efficient and accurate receiving, storing, and shipping of materials.
- Monitor stock levels, perform inventory audits, and maintain records using store management and inventory systems.
- Partner with the e-commerce team to fulfill online orders promptly and accurately.
- Safely operate and learn store equipment; adhere to all safety procedures and regulatory standards.
- Work cross-functionally with other departments to resolve customer needs and operational issues.
- Assist in identifying opportunities to improve operational processes and workflow efficiency.
- Provide in-store support to contractors and trade professionals regarding product selection and purchasing.
- Maintain a clean, professional store environment both inside and outside.
- Perform additional duties as assigned.
Qualifications
- High School diploma or equivalent required
- Experience working in building materials, construction supply, hardware, industrial products, or a similar environment preferred.
- Knowledge of inventory control, shipping/receiving, and order fulfillment processes.
- Experience using inventory or store management systems.
- Strong organizational, multitasking, and time management skills.
- Ability to lift heavy materials and perform regular physical tasks.
- Ability to learn and operate pallet jacks, and tow motors/forklifts (training provided).
- Mechanical aptitude or comfort troubleshooting equipment is a plus.
- Strong communication and teamwork abilities with a customer-first mindset.
- Digital/computer literacy and attention to detail required.
Physical Requirements
- Ability to lift up to 60 pounds regularly.
- Ability to stand, walk, bend, and lift for extended periods.
- Comfortable working in a warehouse environment with varying temperatures.
Work Environment
- Warehouse setting with exposure to equipment, noise, and varying temperatures.
- May require overtime, evenings, or weekend work depending on business needs.
Pay: From $23.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Education:
- High school or equivalent (Required)
Language:
- Spanish fluently (Preferred)
Ability to Commute:
- Fort Myers, FL 33912 (Required)
Work Location: In person
