Job Summary
At Strength in Motion, we believe in exceptional care, personal connection, and delivering lasting outcomes. As a dynamic and growing outpatient therapy clinic, we specialize in orthopedics, hand therapy, neuro, vestibular, pelvic health, and more. We are proud to be patient-focused, locally owned, and rooted in integrity. We are seeking a dedicated and detail-oriented Patient Coordinator to join our healthcare team. The ideal candidate will play a crucial role in managing patient interactions, ensuring the smooth operation of the medical office, and maintaining accurate medical records. This position requires a strong understanding of medical terminology and coding systems to facilitate effective communication between patients and healthcare providers.
Responsibilities
- Greet patients warmly and manage check-in/check-out
- Answer phones, schedule appointments, and handle inquiries
- Verify insurance and collect co-pays or payments
- Manage and maintain accurate patient records (EMR knowledge helpful)
- Ensure a clean, organized, and welcoming environment
- Serve as the primary point of contact for patients, addressing inquiries and providing information regarding services offered.
- Schedule patient appointments and manage the calendar for healthcare providers to optimize patient flow.
- Collect and verify patient information, including insurance details, to ensure accurate billing and coding.
- Maintain organized medical records in compliance with healthcare regulations and standards.
- Assist with medical billing processes, ensuring claims are submitted accurately and in a timely manner.
- Collaborate with healthcare professionals to enhance patient care and streamline office operations.
Requirements
- Proven experience in a medical office setting is preferred.
- Strong knowledge of medical terminology, and billing processes is essential.
- Excellent organizational skills with attention to detail for maintaining accurate records.
- Strong communication skills, both verbal and written, to interact effectively with patients and staff.
- Ability to work independently as well as part of a team in a fast-paced environment.
- Proficiency in using electronic health record (EHR) systems or similar software is preferred.
Preferred hours: (training may differ): M-Fr: 12:00pm- 5:30pm (27.5 hours/ week) potential flexibility for hours.
Join our team as a Patient Coordinator where you will contribute significantly to enhancing patient experiences while ensuring efficient office operations!
Job Types: Full-time, Part-time
Pay: $14.00 - $20.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Retirement plan
Work Location: In person
