Use your customer service skills and expertise to answer inquires, research solutions, process customer applications, and communicate important and up-to-date information and help test and modernize DMV IT systems with the Wisconsin DMV as a DMV Customer Service Representative!
These positions offers a hybridized work schedule. The positions will be headquartered at and required to work from the Hill Farms State Office Building in Madison, WI at least 4 days per week, typically Monday through Thursday. All employees working a hybrid work schedule are generally expected to telework from within the State of Wisconsin. This topic will be discussed more at the time of the interview.
WisDOT is a great place to work! In addition to meaningful and rewarding work, we offer a competitive benefits package featuring:
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Substantial leave time including at least 3.5 weeks of paid leave time to start, 9 paid holidays, and 130 hours of sick time that roll over each year.
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Excellent and affordable health, vision, and dental benefits (health plan options start at just $49/month for single plans and $122/month for family plans after two months of employment)
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A casual office atmosphere, flexible work schedules, and telework options depending on the position’s requirements
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An exceptional pension plan with employer match and lifetime retirement payment, plus an optional tax advantaged 457 retirement savings plan
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Well Wisconsin Wellness Program
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A free and confidential employee assistance program that offers employees and their immediate family dependents a variety of tools, resources, and professional consultation services to support their health, goals, and overall well-being
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Use this Total Rewards Calculator to see the total value of our competitive benefits package!
In addition to our generous employee benefits, we strive for inclusivity and celebrate different religious holidays and cultural observances and provide flexibility for utilizing paid time off for such celebrations. For more information on WisDOT you can visit our website by clicking here.
The Wisconsin Department of Transportation is an organization dedicated to creating transportation solutions through innovation and exceptional service. We are committed to fostering an environment rooted in Integrity, Diversity, Excellence, and Accountability. Click here to learn more about how we apply these values in our work.
