Ready to build a career with one of the nation's leading wireless brands?
We're hiring a Customer Success Representative to join our growing team! As an Authorized AT&T Retail Dealer, our Customer Success Representatives work inside retail locations, helping customers discover the best AT&T wireless, internet, and entertainment solutions while delivering an outstanding customer experience.
This Customer Success Representative opportunity is perfect for outgoing, motivated individuals who enjoy talking with people, achieving goals, and growing their careers. Whether your background is in retail, hospitality, restaurants, customer service, athletics, or sales, we'll provide the paid training and mentorship you need to succeed.
Our company believes in promoting from within, and many of our leaders started as Customer Success Representatives.
What You'll Do as a Customer Success Representative
- Welcome customers inside a retail environment and create a positive first impression
- Educate customers on AT&T wireless devices, mobile plans, home internet, and entertainment services
- Identify customer needs and recommend personalized AT&T solutions
- Complete new customer activations, upgrades, and account changes
- Deliver exceptional customer service throughout every interaction
- Stay current on AT&T promotions, product launches, and technology
- Meet individual and team sales goals in a fun, competitive environment
- Participate in daily coaching, product training, and professional development
- Represent AT&T with professionalism and integrity as a Customer Success Representative
What We're Looking For
- Positive attitude and excellent communication skills
- Competitive, goal-oriented mindset
- Comfortable speaking with customers in a retail setting
- Reliable transportation to travel to your assigned retail location
- Ability to thrive in a fast-paced, team-oriented environment
- Retail, customer service, hospitality, or sales experience is a plus—but not required
- Bilingual (English/Spanish) is a plus
- Eagerness to learn, grow, and advance into leadership
- Applicants must be at least 18 years of age due to company policy and/or legal requirements.
Why Join Our Team?
- Paid training—no previous telecommunications experience required
- Weekly pay plus performance-based bonuses
- Fast-track career advancement opportunities
- Leadership development and one-on-one mentorship
- Fun, energetic team culture with recognition and growth opportunities
- Hands-on experience in sales, customer service, and business development
- The opportunity to represent one of the most recognized brands in telecommunications
If you're looking for more than just another retail job, this Customer Success Representative position offers the chance to develop valuable sales and leadership skills while growing with an expanding Authorized AT&T Retail Dealer. Apply today and start building your future as a Customer Success Representative!
Job Type: Full-time
Pay: $800.00 - $1,200.00 per week
Benefits:
Work Location: In person
