Description:
Position Overview
The Catholic Diocese of Memphis is seeking a professional and welcoming Front Desk Coordinator to serve as the first point of contact for visitors to the Chancery office. This role is essential in creating a positive and hospitable experience for clergy, staff, parish representatives, and guests, while also supporting the Human Resources Department with administrative tasks.
This is a primarily stationary, front-facing position requiring strong communication skills, discretion, and a commitment to professionalism aligned with the mission of the Catholic Church.
Key Responsibilities
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Greet and assist visitors in a courteous, professional, and welcoming manner
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Answer, screen, and direct incoming phone calls and general inquiries
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Maintain a consistent front desk presence during business hours
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Monitor building access and follow visitor protocols
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Manage incoming mail, packages, and deliveries
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Coordinate conference room scheduling
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Maintain a clean and organized reception area
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Provide administrative support to Human Resources, including filing, data entry, and document tracking
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Perform general clerical duties (copying, scanning, supply management)
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Assist with diocesan events and limited administrative support to other departments as approved
Requirements:
- Prior receptionist or front desk experience required
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Bilingual (English/Spanish) preferred
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Experience with general office software (e.g., Microsoft Office) and multi-line phone systems required
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Strong interpersonal, communication, and organizational skills
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Ability to maintain confidentiality and exercise discretion
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Professional demeanor and appearance
Preferred Attributes
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Experience working in a church, nonprofit, or mission-driven organization
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Ability to multitask while maintaining attention to detail
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Customer service–oriented mindset with a welcoming presence
Why Join Us?
Be part of a mission-driven organization serving the Catholic community of West Tennessee. This role offers the opportunity to make a meaningful first impression while supporting the important work of the Diocese.
