Overview
We are seeking an energetic and organized Front Desk Receptionist to serve as the welcoming face of our office. In this vital role, you will manage front desk operations, provide exceptional customer service, and establish efficiency in a fast-paced work environment. Your compassionate care and attention to detail will help create a positive atmosphere for patients and coworkers. This position offers an exciting opportunity to develop your office management skills while contributing to a professional and community-based business.
Responsibilities
- Greet visitors and patients with professionalism and enthusiasm, ensuring they feel welcomed and valued.
- Manage multi-line phone systems efficiently, directing calls accurately and courteously while scheduling patients to maintain office proficiency.
- Handle incoming correspondence, emails, and inquiries promptly using strong computer literacy skills.
- Perform data entry tasks with precision, including insurance verification, collecting payments, updating patients records, and navigating chiropractic computer software.
- Assist with office management duties such as scheduling appointments, maintaining office cleanliness, and escorting patients to treatment rooms.
- Provide customer service by addressing questions or concerns professionally while maintaining composure and ensuring patient satisfaction.
- Utilize technical proficiency in office software to streamline administrative processes and improve overall productivity.
Experience
- At least one year of prior office or administrative experience required that demonstrates strong organizational skills and multitasking ability.
- Front desk experience in a fast-paced environment such as medical or dental reception is preferred.
- Excellent typing speed combined with meticulous proofreading skills to ensure accuracy in all communications.
- Strong customer service background with the ability to manage phone systems effectively and maintain professionalism at all times.
- Experience with data entry, scheduling software, and clerical support.
Please submit applications by 11:59am on July 15th, for priority consideration.
Pay: $23.00 - $26.00 per hour
Benefits:
Work Location: In person
