Job Summary
We are seeking a hospitality-driven Maître D' to join our team. This is a unique opportunity to work in a chef-owned and operated restaurant that is committed to excellence in food, beverage, and hospitality.
The Maître D' we are seeking is committed to delivering the absolute best experience for our guests. Being able to manage the host team, reservation software, and being the familiar professional our guests expect when they call or arrive at our restaurant.
This is a full-time position with open availability required.
Responsibilities
- Greet guests warmly upon arrival and escort them to their tables
- Learn guests' names and build to our regular fanbase
- Manage reservations and waitlists efficiently, ensuring timely seating
- Maintain a clean and organized front-of-house area
- Communicate effectively with servers, hosts, and kitchen staff to ensure smooth operations
- Handle guest inquiries and resolve any issues with professionalism
- Assist in managing the flow of guests during peak hours to optimize service efficiency
Skills
- Previous experience required
- Strong background in food service and hospitality
- Excellent customer service skills with a focus on guest satisfaction
- Familiarity with restaurant operations and environment
- Effective communication skills, both verbal and non-verbal
- Experience with reservation software (Resy, Open Table, Seven Shifts etc)
- Ability to handle phone etiquette professionally when taking reservations or answering inquiries
- Strong organizational skills to manage multiple tasks simultaneously
Join us in delivering exceptional dining experiences while showcasing your hospitality skills!
Job Type: Full-time
Pay: $28.00 - $31.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Professional development assistance
Work Location: In person