Overview:
Livermore Embroidery & Screen Printing is seeking a dependable, friendly, and highly organized Administrative Assistant / Secretary to join our growing team.
This important front office role supports daily business operations, customer communication, scheduling, payments, social media, and general administrative needs. The ideal candidate is professional, proactive, comfortable working with customers, and willing to learn and grow within a fast-paced small-business environment.
Responsibilities
- Serve as the first point of contact for customers by greeting visitors and answering incoming phone calls professionally
- Respond to customer emails, messages, and general inquiries
- Schedule customer appointments, pickups, fittings, and meetings
- Assist customers at the front counter and process payments
- Maintain accurate customer information, orders, records, and data-entry systems
- Use Microsoft Office applications for daily administrative tasks
- Assist with QuickBooks, bookkeeping, invoices, and financial record-keeping as needed
- Maintain organized physical and electronic filing systems
- Create, schedule, and manage social media posts
- Follow up with customers regarding orders, appointments, payments, and pickups
- Assist with customer outreach, school outreach, and community partnerships
- Help manage office supplies, equipment, and general front-office operations
- Keep the office, showroom, and customer areas clean, organized, and presentable
- Handle confidential customer and business information with discretion
- Attend occasional school events, pop-up fittings, community events, and weekend events
- Support the team with additional front-end tasks, special projects, and daily business needs
Responsibilities may evolve and are not limited to the duties listed above.
Qualifications
- Previous administrative, clerical, customer service, or office experience preferred
- Strong organizational and time-management skills
- Professional phone etiquette and written communication skills
- Comfortable answering phones, responding to emails, and assisting customers in person
- Proficiency in Microsoft Office, including Word, Excel, and Outlook
- Basic computer and social media knowledge
- QuickBooks or similar bookkeeping experience is preferred but not required
- Strong attention to detail when entering data, proofreading, filing, and processing payments
- Ability to prioritize multiple tasks in a busy environment
- Dependable, punctual, and able to take initiative
- Willingness to learn new systems, responsibilities, and industry processes
- Ability to handle confidential information responsibly
- Bilingual abilities are a plus
- Reliable transportation for occasional off-site events is preferred
- Dog friendly
Schedule
- Monday through Friday during regular business hours
- Occasional weekend pop-up fittings, school events, and community events
- Weekend availability will be discussed and scheduled in advance whenever possible
Why Join Our Team?
Livermore Embroidery & Screen Printing is a family-owned, veteran-owned business serving local schools, athletic programs, businesses, organizations, and families.
This role offers the opportunity to work in a creative and community-focused environment while gaining hands-on experience in office administration, customer service, bookkeeping, marketing, custom apparel, and event coordination.
We are looking for someone who wants to contribute, take ownership of their responsibilities, and grow alongside our company.
How to Apply
Please submit your resume and a brief introduction explaining why you would be a good fit for this position.
Livermore Embroidery & Screen Printing
Email: [email protected]
Phone: (925) 667-4036
Pay: $17.00 - $19.00 per hour
Benefits:
Work Location: In person
