Schedule: Monday - Friday, 8:00 A.M. - 5:00 P.M.
Location: 14035 Industrial Rd., Houston, TX 77015
This position developsm implements, and maintains training programs and standard operating procedures to support consistent, high-quality performance across customer service and operations teams. It evaluates team efficiency, identifies training needs, ensures compliance with established processes, and prvides clear feedback to both team members and management. The role also requires accurate documentation, adherence to company and regulatory standards, and additional duties as assigned.
