Do you love driving cars? Meeting new people? Are you energetic and fast on your feet? Well then, we, at Global Parking System, are looking for you! We are hiring Valet Drivers to woo our customers while parking their cars in a professional and responsible manner.
The Valet Parking Attendant ensures the safe and efficient parking of guest vehicles while delivering service that exceeds our customer/client’s expectations. The Valet Attendant is responsible for responding quickly to customers’ requests and providing caring interactions with all guests at their assigned location. The Valet Attendant works closely with fellow team members, Operations Manager, and/or Shift Supervisor to ensure that quality and safety standards are met at all times as well as adhering to state and local laws.
This position has a base pay with tips. Full benefits and employee perks!
PRINCIPAL DUTIES (ESSENTIAL FUNCTIONS):
Employee must be able to perform essential functions of the position with or without reasonable accommodations
1. Meet and greet all guests upon arrival; open guest vehicle doors, assist with unloading
vehicle when necessary.
2. Retrieve keys from guest; issue ticket to guest or enter customer information using electronic device.
3. Park guest car in appropriate space, ensure safe and appropriate operation of guest
vehicles.
4. Inspect vehicle for preexisting damage record information using electronic device or manual ticket; correctly record the make, model and exact location of each vehicle.
5. Quickly retrieve vehicles for waiting guests; assist guests with loading luggage or personal items when necessary.
6. Provide excellent customer service to guests; respond to guest inquiries in a courteous
manner, give directions to nearest highway, destination, etc.
7. Direct traffic, position barricades, and arrange for towing service when necessary.
8. Immediately report any incidents or claims to Operations Manager or Shift Lead.
9. Request and collect relevant fees for use of service.
10. Assist in reconciling end of shift revenue against the ticket distribution, when necessary.
11. Communicate professionally at all times with guests, client, and teammates.
What We Want From You:
- At least 21 years of age
- Valid Driver’s License
- Ability to operate manual transmission vehicles (stick shift)
- Excellent customer service and communication skills
- Ability to verbally communicate with guests
- Previous valet experience, preferred
PHYSICAL DEMANDS:
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions:
- Operate guest vehicles requiring normal coordination, including eye-hand, hand-foot
- Move from valet stand to customer cars by walking or running for extended periods of time, sometimes for entire duration of shift
- Occasionally lift and carry customer luggage or personal items, up to 50 lbs.
WORKING CONDITIONS:
- Work is performed outdoors for extended periods of time including up to the entire duration of shift.
- Employees are subject to environmental conditions including extreme heat and cold weather.
- Protection from weather conditions may be provided, but not necessarily from temperature changes.
Pay: From $9.25 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible spending account
- Free parking
- Health insurance
- Life insurance
- Opportunities for advancement
- Paid time off
- Vision insurance
License/Certification:
- Driver's License (Required)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
- Overnight Shift (Preferred)
Ability to Commute:
- Charlotte, NC 28272 (Required)
Work Location: In person
