Receptionist / Administrative Assistant
Vernis Nail Lounge & Lashes – Durham, NC
About Us
Vernis Nail Lounge & Lashes is a professional and welcoming salon dedicated to providing high-quality nail and beauty services. We pride ourselves on excellent customer service, a clean environment, and a friendly team culture.
We are currently looking for two reliable and motivated Receptionist / Administrative Assistants to join our team and help ensure our salon runs smoothly every day.
Job Summary
This position is the first point of contact for our clients, so providing excellent customer service and creating a welcoming atmosphere is essential.
The ideal candidate is organized, professional, and able to multitask in a fast-paced environment. In addition to front desk responsibilities, this role also supports daily salon operations, assists with customer concerns, maintains cleanliness in the reception area, and helps create simple social media content.
This position may also require opening or closing the salon depending on the schedule.
Key ResponsibilitiesCustomer Service
- Greet and welcome customers in a friendly and professional manner
- Answer phone calls and assist clients with scheduling appointments
- Check customers in and out and assist with payments
- Offer beverages and ensure customers feel comfortable during their visit
- Handle customer questions or concerns professionally
Scheduling & Administrative Tasks
- Manage the appointment calendar and ensure accurate bookings
- Confirm upcoming appointments to help reduce no-shows
- Perform clerical duties such as data entry, filing, and document preparation
- Maintain accurate records in the scheduling system
Salon Operations Support
- Maintain a clean and organized reception area
- Perform spot cleaning when needed (wipe counters, organize waiting area, tidy front desk)
- Monitor and restock front desk supplies
- Support the team to ensure smooth daily operations
Business Support
- Recommend salon services or retail products when appropriate
- Take photos or short videos of nail work for social media content
- Create at least one short promotional video per week for the salon’s social media platforms (Instagram, Facebook, or TikTok)
Opening & Closing Duties
- Open or close the salon when scheduled
- Prepare the front desk for the day and review appointments
- Ensure the salon is secured and organized at closing
Qualifications
- At least Experience in Customer service
- Strong communication and interpersonal skills
- Ability to multitask in a busy environment
- Organized, responsible, and detail-oriented
- Basic computer skills (email, scheduling systems, office software)
- Comfortable using a smartphone for photos or short videos
- Professional appearance and positive attitude
- candidates are encouraged to apply
Schedule
- Full-time or Part-time available
- Weekdays and weekends
- Must be reliable for opening or closing shifts
Work Environment
- Friendly and supportive team
- Fast-paced salon environment
- Opportunity to grow within the company
How to Apply
Please submit your resume through Indeed.
Job Types: Full-time, Part-time
Pay: $12.00 - $16.00 per hour
Benefits:
- Employee discount
- Paid time off
- Professional development assistance
Work Location: In person
