Three volunteers per clinic who work in a team to ensure that clients are welcomed to the clinic and guided through each of the stations efficiently.
Greeter will check-in patients, assist new clients in filling out intake forms, and prepare charts for new clients.
Client Flow will escort clients to each station of the clinic (triage, social work, provider, and discharge).
Hospitality Back-up will assist both the greeter and client flow.
All three should help make clients feel welcomed, relaxed and comfortable, including light conversation with patient and family.