Overview
We are seeking a highly organized and professional Front Desk Coordinator to join our team. We prefer someone with dental experience. This pivotal role serves as the first point of contact for our clients and visitors, ensuring a welcoming and efficient experience. The ideal candidate will possess strong administrative skills, exceptional customer service abilities, and proficiency in various office management tasks. This position requires a proactive individual who can handle multiple responsibilities while maintaining a high level of professionalism.
Duties
- Greet and assist clients and visitors in a friendly and professional manner.
- Manage multi-line phone systems, directing calls appropriately and responding to inquiries.
- Perform data entry tasks, ensuring accurate record-keeping and filing of documents.
- Maintain office organization through effective filing systems and calendar management.
- Provide clerical support including typing, proofreading documents, and managing correspondence.
- Assist with customer support by addressing client concerns and providing information about services.
- Coordinate appointments and manage schedules for staff members.
- Support office management tasks to ensure smooth daily operations.
- Collaborate with team members to enhance service delivery and improve office efficiency.
Experience
- Proven experience in a high volume front desk role is required.
- Previous experience as a dental coordinator is strongly preferred.
- Previous experience scheduling multiple providers is required.
- Familiarity with multi-line phone systems and excellent phone etiquette is required.
- Strong computer skills including proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace applications.
- Demonstrated organizational skills with the ability to manage time effectively in a fast-paced environment.
- A background in administrative roles or personal assistant positions will be considered an asset. If you are an enthusiastic individual who thrives in a dynamic environment and possesses the necessary skills to excel as a Front Desk Coordinator, we invite you to apply for this exciting opportunity to contribute to our team!
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience:
- Dental office: 1 year (Preferred)
- Insurance verification: 1 year (Required)
Work Location: In person
