Requires a High School diploma or equivalent and a Technical Certificate, or specific coursework or training in a directly related area; or an equivalent combination of education, training and/or experience from which comparable knowledge, skills and abilities have been attained.
The Technical Support Specialist requires strong technical knowledge of PC’s, laptops, and peripheral hardware devices. Must have a strong working knowledge of Windows 7, XP and Microsoft Office.
Experience with iOS, Exchange, and Active Directory desired. A+ certification is highly desirable.
Must have superior professional-level written and verbal communication skills; a high degree of professionalism, strong organizational and time-management skills and excellent customer-service skills. Demonstrated ability in managing a wide variety of tasks simultaneously while meeting multiple deadlines is required. Must have the ability to work independently and as a part of a team as well as the ability to maintain confidential information.
Must be US Citicen or Green Card in order to gain and maintain access to Kirtland Air Force base (KAFB) and successful completion of various background checks is required.
This position requires a post-offer credit check.
