Welcome to EIG Insurance Center, where we believe exceptional customer service is the cornerstone of everything we do! Located right here in Wichita, Kansas, we're a dedicated team focused on providing our community with reliable insurance solutions and a truly supportive experience. We're not just about policies; we're about people, and we strive to make every interaction positive and reassuring. We're looking for a bright, enthusiastic Customer Service Representative to join our close-knit office family. If you have a natural talent for connecting with people, enjoy helping others, and thrive in an environment where your contributions make a real difference, you'll fit right in. This is a fantastic opportunity to grow your skills, be a vital part of a local business, and help us continue building lasting relationships with our clients. Come be a part of our welcoming team!
Salary Range: $18.00 - $24.00 per hour
Hourly Base Salary + Commission
Paid Time Off (PTO)
Dental Insurance
Vision Insurance
Flexible Schedule
Health Insurance
Mon-Fri Schedule
Career Growth Opportunities
Hands on Training
Retirement Plan
401(k) Matching
Professional Work Environment
Licensing Assistance
Incentive Plans for Licensed Candidates
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Kansas Property & Casualty License preferred
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Claim experience is preferred.
- Bilingual is a huge plus.
- Strong communication and customer service skills
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Positive, self-motivated, and detail-oriented
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Ability to multi-task in a fast-paced environment
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Be the first point of contact for our valued clients, answering calls and emails with a warm and helpful attitude.
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Listen carefully to client inquiries, provide accurate information about our insurance products and services.
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Assist clients with policy changes, billing questions, and general support needs.
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Help resolve client issues efficiently and empathetically, ensuring their satisfaction.
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Work collaboratively with our team to ensure a smooth and positive client experience from start to finish.
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Maintain organized and accurate client records in our system.
EIG Insurance Center is a trusted insurance agency committed to providing exceptional service and personalized coverage solutions for individuals and businesses. Built on integrity, expertise, and a customer-first approach, we help clients protect what matters most with confidence and peace of mind. Our collaborative, supportive culture values professionalism, growth, and innovation, creating an environment where team members can build rewarding careers while making a meaningful difference for the clients and communities we serve.
