POSITION SUMMARY: Responsible for answering multi-line telephone at busy Senior Center. Other responsibilities include general office duties, greeting visitors and assisting clients and donors.
ESSENTIAL DUTIES & RESPONSIBILITIES include the following. Other duties may be assigned.
Representative duties include:
1. Responsible for answering multi-line telephone
2. Recognize donors
3. Greet visitors and assist clients and donors
4. Other duties as assigned by the Director.
QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
EDUCATION & EXPERIENCE
High School Diploma
College Degree from an accredited college preferred.
Must have excellent communication skills and written skills
Must be able to communicate effectively with managers, supervisors, donors, the elderly and outside agencies.
Must have experience using a multi-line telephone
Must be able to multi-task
Individual needs to have good customer service and people skills, and professional
LANGUAGE SKILLS
Ability to read and to speak effectively.
REASONING ABILITY Levels of mental activity include the following:
Ability to multi-task
Demonstrates positive attitude with the ability to exercise independent judgment.
PHYSICAL DEMANDS
While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand, walk, sit and reach with hands and arms. The employee must occasionally lift and move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision and depth perception and the ability to adjust focus.
Please note that this job description is not designated to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
This job description does not list all the duties of the job. You may be asked by supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this job description.
The employer has the right to revise this job description at any time. This job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason, with or without notice, with or without cause.
This position requires the full understanding and active participation in fulfilling the mission of Age Well Senior Services. It is expected that the employee demonstrate behavior consistent with the core values. The employee shall support Age Well Senior Services strategic plan.
Works effectively with co-workers, customers and others by sharing ideas in a constructive and positive manner; listening to and objectively considering ideas and suggestions from others; keeping commitments; keeping others informed of work progress, timetables and issues; addressing problems and issues constructively to find mutually acceptable and practical business solutions; addressing others by name, actions, words and deeds.
Hours : M-F 08:30AM - 3:00PM
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Ability to Commute:
- Laguna Hills, CA 92653 (Required)
Ability to Relocate:
- Laguna Hills, CA 92653: Relocate before starting work (Preferred)
Work Location: In person
