One of our clients in the government domain is seeking a Part-Time Web Accessibility Consultant to support the modernization and maintenance of accessible, user-centered HR websites. This role focuses on ensuring ADA Level AA compliance, improving content quality, optimizing user experience, supporting website modernization initiatives, and advancing the State//'s digital accessibility goals.
Web Accessibility Consultant
Hybrid
312 Rosa L. Parks Avenue, Nashville, Tennessee 37243-0000
9 Months
Responsibilities
- Website Accessibility Compliance
- Conduct audits and implement updates to ensure internal and external HR websites meet ADA Level AA and WCAG standards, including remediation of accessibility issues.
- Content Refinement and Optimization
- Review, edit, and restructure web content to improve clarity, usability, and accessibility for diverse audiences, including employees and the public.
- Website Redesign Support
- Collaborate with stakeholders to modernize website structure, navigation, and design aligned with user-centered design principles and the Centers of Excellence model.
- Accessibility Training and Guidance
- Provide training and resources to HR staff and content contributors on accessibility standards, inclusive design, and compliant content practices.
- Governance and Review Processes
- Establish and document ongoing accessibility review processes, content standards, and maintenance workflows to ensure sustained compliance.
- User Experience (UX) Enhancement
- Analyze user behavior and feedback to recommend improvements that increase engagement, usability, and customer satisfaction.
- Graphic Design Support
- Develop or refine visual elements (graphics, layouts, templates) to ensure accessibility compliance and alignment with branding standards.
Required Qualifications
Minimum Education & Experience
- Bachelor’s degree in Web Design, Digital Media, Communications, Information Technology, or a related field; or equivalent combination of education and professional experience.
- 3+ years of experience in website management, digital accessibility, UX design, or content strategy.
Required Skills
Required Knowledge, Skills, and Qualifications (NSQs)
- Demonstrated experience implementing ADA/WCAG 2.0 or 2.1 Level AA accessibility standards.
- Experience with Adobe Experience Manager (AEM) and website governance practices.
- Familiarity with accessibility testing tools (e.g., WAVE, Axe, Siteimprove, or similar).
- Strong understanding of user-centered design and plain language principles.
Preferred Qualifications
- Accessibility certifications (e.g., CPACC, WAS, or equivalent).
- Experience working in government, public sector, or large enterprise environments.
- Experience supporting intranet platforms and external public-facing websites.
Competencies
- Customer Focus - Ensures digital services meet the needs of diverse users, including individuals with disabilities.
- Communicates Effectively - Clearly conveys accessibility standards and content guidance to stakeholders.
- Manages Complexity - Navigates technical, regulatory, and organizational requirements to deliver compliant solutions.
- Drives Results - Implements timely accessibility improvements and content enhancements.
- Instills Trust - Demonstrates accountability in ensuring compliance and equitable access to information.
Knowledge
- ADA and WCAG 2.1 accessibility standards and guidelines.
- Web content management systems and digital publishing workflows.
- User experience (UX) and information architecture principles.
- Plain language and inclusive content design practices.
- Accessibility testing methodologies and tools.
Skills
- Accessibility auditing and remediation.
- Content editing and optimization for the web.
- UX evaluation and usability testing.
- Graphic design with accessibility considerations.
- Stakeholder training and facilitation.
Abilities
- Ability to identify and resolve accessibility barriers in digital content.
- Ability to translate technical standards into practical guidance.
- Ability to manage multiple projects and priorities in a part-time capacity.
- Ability to collaborate across cross-functional teams.
- Ability to analyze data and user feedback to inform improvements.
Tools & Equipment
- Accessibility testing tools (e.g., WAVE, Axe, Siteimprove).
- Content Management Systems (CMS) platforms.
- Web analytics tools (e.g., Google Analytics).
- Design tools (e.g., Adobe Creative Suite, Figma).
- Microsoft Office/collaboration tools (Teams, SharePoint).
Schedule
- Part-Time (Approximately 25 hours per week)
- Monday - Friday
- 5 Hours/Day
- Shift: 8:00 AM - 4:30 PM
- Time Zone: CST
