Overview
We are seeking a dynamic and detail-oriented Escrow Operations Manager to lead and oversee all aspects of escrow processes within our financial services division. This vital role involves managing escrow accounts, ensuring compliance with federal and state regulations, and coordinating with loan officers, underwriters, and clients to facilitate smooth mortgage transactions. The ideal candidate will possess a strong background in mortgage servicing, loan documentation, and regulatory compliance, with a passion for delivering exceptional customer service. Join us to drive operational excellence and support our mission of providing reliable mortgage solutions to our clients.
Duties
- Supervise daily escrow operations, including account setup, disbursements, and reconciliations to ensure accuracy and timeliness.
- Collaborate closely with loan officers, underwriters, and compliance teams to ensure adherence to FNMA (Fannie Mae), FHA (Federal Housing Administration), VA (Veterans Affairs), and conventional mortgage loan guidelines.
- Oversee escrow account management in accordance with TRID (TILA-RESPA Integrated Disclosure) regulations and other lending compliance standards.
- Review loan documentation for completeness, accuracy, and regulatory compliance, including contracts, disclosures, and closing statements.
- Monitor escrow balances, perform regular audits, and resolve discrepancies promptly to maintain financial integrity.
- Maintain clear internal communication channels to update stakeholders on escrow status and resolve client inquiries efficiently.
- Ensure all escrow activities align with industry knowledge of financial regulations and banking compliance standards.
Requirements
- Proven experience in loan origination, mortgage servicing, or escrow management within the financial services industry.
- Strong understanding of FNMA guidelines, TILA (Truth in Lending Act), TRID compliance, and federal housing regulations.
- Knowledge of mortgage underwriting processes for FHA loans, VA loans, and conventional mortgages.
- Proficiency in Microsoft Office Suite (Word, Excel) and Encompass or similar loan processing software.
- Excellent analytical skills with the ability to perform basic math calculations accurately under pressure.
- Exceptional internal communication skills to coordinate effectively across teams and with clients.
- Familiarity with loan documentation procedures, credit analysis basics, and banking regulatory compliance standards.
- Ability to manage multiple tasks efficiently while maintaining attention to detail in a fast-paced environment.
Join us as an Escrow Operations Manager to lead our escrow team with energy and precision! Your expertise will help streamline operations while ensuring full compliance with industry standards—making a real difference in our clients’ homeownership journeys. We value your dedication to excellence in mortgage services and look forward to welcoming a motivated professional ready to elevate our escrow processes!
NO PHONE CALLS PLEASE
PLEASE APPLY THRU INDEED
Pay: $58,701.68 - $70,694.50 per year
Work Location: In person
