Job Title: Branch Manager - Staffing Service
Location: Little Rock, AR
Job Type: Full-time
Reports To: Regional Manager
About Us: Express Employment Professionals is a leading staffing services provider dedicated to matching top talent with exceptional businesses across various industries. We are currently seeking a highly motivated and experienced Branch Manager to lead our Little Rock, AR branch. This is an exciting opportunity for a results-driven individual to contribute to the growth of the company while fostering a positive and productive work environment.
Our Vision and Values: As Ambassadors of Hope, we help as many people as possible find good jobs by helping as many clients as possible find good people. We are a TRIBE and We Love Helping People, we have true GRIT and we are fierce Trailblazers.
Job Overview: As the Branch Manager for our staffing service, you will be responsible for overseeing the daily operations of the branch, ensuring client satisfaction, managing a team, and achieving branch goals. You will play a key role in building relationships with clients and candidates, driving sales, and executing strategies to meet staffing demands and operational targets. Your leadership will ensure the efficient, high-quality delivery of staffing services while promoting a culture of teamwork and growth within the branch.
Key Responsibilities:
- Branch Operations & Performance:
- Manage and oversee day-to-day operations of the branch, ensuring smooth, efficient service delivery.
- Achieve branch sales targets by acquiring new clients and retaining existing ones.
- Develop, implement, and monitor branch strategies to meet revenue and profitability goals.
- Ensure compliance with company policies, industry standards, and legal regulations.
- Team Leadership & Development:
- Lead, mentor, and motivate a team of staffing specialists, recruiters, and support staff.
- Conduct regular performance reviews, providing feedback, coaching, and professional development.
- Foster a positive, productive work environment focused on team collaboration and success.
- Hire, train, and onboard new staff members as needed.
- Client Relationship Management:
- Build and maintain strong relationships with current clients, understanding their staffing needs and business goals.
- Proactively engage in business development efforts to expand client base and services.
- Resolve client issues promptly, ensuring high levels of customer satisfaction and retention.
- Conduct regular client meetings and site visits to ensure service quality and identify new opportunities.
- Recruitment & Candidate Management:
- Oversee the recruitment, screening, and placement of candidates for client roles.
- Develop and maintain a pool of qualified candidates to meet the dynamic needs of clients.
- Ensure that all placements meet client expectations, including compliance with job requirements and deadlines.
- Financial & Administrative Management:
- Monitor branch financial performance, including budgets, staffing costs, and margins.
- Prepare and present regular reports on branch performance, including sales, operations, and staffing.
- Oversee the scheduling, payroll, and other administrative tasks for branch staff.
Qualifications:
- Bachelor’s degree in Business, Human Resources, or a related field (preferred).
- Minimum of 3-5 years of experience in staffing, recruiting, or related industry, with at least 2 years in a leadership or management role.
- Proven track record of driving sales and achieving financial goals in a staffing or service-based industry.
- Strong leadership and team management skills with the ability to motivate and develop staff.
- Exceptional communication, negotiation, and interpersonal skills.
- Ability to manage multiple priorities, meet deadlines, and work in a fast-paced environment.
- Solid knowledge of employment laws, recruitment best practices, and industry trends.
- Proficient in MS Office and staffing software/systems.
Preferred Qualifications:
- Experience in managing a branch or location within a staffing or recruitment agency.
- Knowledge of specialized industries such as IT, healthcare, or manufacturing.
Benefits:
- Competitive salary and performance-based bonuses.
- Comprehensive health and dental insurance plans.
- Paid time off (PTO) and holiday pay.
- Retirement plan options.
- Professional development and training opportunities.
- Dynamic and collaborative work environment.
How to Apply: Interested candidates should submit a resume and cover letter detailing their qualifications and experience to [email protected]
Express Employment Professionals is an equal opportunity employer and encourages candidates of all backgrounds to apply.
Job Type: Full-time
Pay: $60,000.00 - $80,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Relocation assistance
- Vision insurance
Schedule:
Ability to Commute:
- Little Rock, AR 72212 (Required)
Ability to Relocate:
- Little Rock, AR 72212: Relocate before starting work (Required)
Work Location: In person
