The Minnesota Birth Center is seeking a Clinic Coordinator to join our administrative team. The administrative staff play a vital role in client and provider experience and smooth day-to-day operation of our organization. This role is ideal for a person that is comfortable managing multiple tasks with varying levels of complexity all while warmly welcoming clients.
The Clinic Coordinator roles at our Minneapolis and St. Paul locations are shared by a team. The coverage needed for this opening is as follows:
- Mondays: 10AM - 1:30PM (St. Paul)
- Tuesdays: 8AM - 5PM (St. Paul)
- Wednesdays: 10AM - 1:30PM (St. Paul)
- Thursdays: 7AM - 4PM (St. Paul)
The Clinic Coordinator team is extremely supportive of one another. One way this is shown is by helping to cover shifts for team members to assist each other with taking time off. Therefore, the ideal candidate will have some flexibility and willingness to occasionally work outside of their scheduled shifts.
General Responsibilities
As a small organization, we all wear many hats. Ideal candidates will enjoy being a well-supported, respected, and crucial part of a dynamic, ever-changing organization providing empowering healthcare. Here are some tasks that are especially central to the role:
- Serve as the first point of contact for prospective clients via phone and email
- Accurately describe MBC’s model of care and policies
- Provide basic education on MBC’s financial policy
- Support CNMs and nurses to keep clinic days running smoothly
- Competently navigate AdvancedMD, MBC’s electronic medical record and scheduling technology
- Follow HIPAA guidelines
- Check patients in for appointments
- General administrative support for midwives, nurses and administrative team
- Process patient payments
- Other tasks, as needed; other opportunities, as desired
Skills and Experience
The following skillset is essential for success in this role:
- Detail oriented with excellent follow-through
- Ability to multitask in a fast-paced environment
- Solution-oriented, problem solving outlook
- Comfortable being adaptable, discreet, and assertive
- Ability to project friendliness, positivity, patience, and empathy
- High-level of understanding and comfortability using technology, including the ability to learn an electronic health record system for scheduling and managing patient flow, and experience with Google Drive
- Clear written and verbal communication skills
- Demonstrated administrative and/or customer service experience
- Familiarity with out-of-hospital birth centers a plus
- General understanding of health insurance, medical billing terminology and women’s health a plus
- Experience working with AdvancedMD a plus
To apply, please provide a cover letter and resume to Cate Van Halsema ([email protected]).
Job Type: Part-time
Pay: $18.00 per hour
Benefits:
Work Location: In person
