This role plays an important part in creating a welcoming, professional, and organized experience for our patients while supporting scheduling, intake coordination, and front office operations.
Responsibilities include:
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Answering incoming calls and assisting patients.
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Scheduling appointments and coordinating provider calendars.
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Sending and following up on intake forms.
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Verifying patient information and insurance documentation.
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Assisting with patient onboarding and front desk operations.
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Maintaining professionalism, organization, and excellent customer service.
Preferred Qualifications:
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Healthcare or behavioral health experience preferred.
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Strong communication and organizational skills.
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Bilingual English/Spanish preferred.
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Comfortable learning new systems and technology.
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Detail-oriented, dependable, and professional.
Location: Fort Myers, FL
