Banking Center Hours are Monday through Friday, 8:00 AM to 5:00 PM.
Description
The Teller Operations Supervisor is responsible for providing leadership to the Tellers in the banking center by modeling the highest level of customer service while processing transactions and offering products and services to potential and existing customers.
Duties will include, but are not limited to, the following:
- Coach Tellers to effectively identify opportunities with the customers they service
- Manage Teller work schedules, monitors overtime and assigns tasks as needed throughout the day
- Train new Tellers to ensure procedures are understood and executed properly to adhere to internal controls
- Perform monthly surprise cash audits as well as month-end audit procedures
- Greet customers and facilitate a welcoming and customer-focused environment
- Build and maintain relationships with customers to help identify financial products and services that meet their needs
- Process routine customer transactions as well as assist Tellers with more complex transactions
- Respond to customer inquiries and concerns to create positive solutions/outcomes
Salary Range: $20.39 - $31.10. This position is non-exempt. Benefits: We offer a comprehensive benefits package including medical, dental, and vision coverage; paid holidays, vacation, and sick leave; and 401(K) plan. Hours of paid leave may vary based on position. Compensation may vary based on applicant’s experience and education. Ideally this position will be filled by September 1, 2026. If the position hasn't been filled, the date may be extended.
Required Skills:
Physical Requirements:
This position requires long periods of standing or sitting as well as typing and repetitive motion. Candidates must possess the ability to lift and carry cash drawers, coin bags, and boxes sometimes weighing as much as 25 pounds.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
