Job Overview
We are seeking an energetic, organized, and professional Administrative Assistant to support daily operations for a Condominium Association. This role is essential in providing excellent customer service to residents, assisting with administrative and office functions, supporting management, and helping ensure the Association operates smoothly and efficiently.
The ideal candidate will have strong communication skills, attention to detail, and the ability to manage multiple tasks in a fast-paced community management environment. This paid position offers an opportunity to work closely with residents, vendors, board members, and management while supporting the overall success of the community.
Duties
- Assist the Community Association Manager with daily administrative operations for the Condominium Association
- Greet and assist residents, owners, vendors, and guests in a professional and courteous manner
- Answer phone calls, respond to emails, and direct inquiries to the appropriate party
- Maintain organized records, files, forms, correspondence, and Association documents
- Assist with preparing notices, letters, meeting packets, agendas, and other community communications
- Support Board meetings, owner meetings, and committee meetings as needed
- Process work orders, maintenance requests, and resident concerns through the appropriate management systems
- Coordinate with vendors for service requests, access, scheduling, and follow-up
- Assist with violation notices, architectural requests, owner forms, and general compliance tracking
- Maintain calendars, appointment schedules, clubhouse or amenity reservations, and office logs
- Help monitor office supplies, community forms, keys, access devices, and other administrative inventory
- Assist with data entry, document scanning, mailings, owner updates, and account-related inquiries
- Maintain confidentiality of owner records, Association business, and sensitive information
- Provide general administrative support to ensure efficient office operations
Experience
- Previous administrative, clerical, receptionist, or customer service experience preferred
- Experience working with a Condominium Association, HOA, property management company, or real estate office is highly desirable
- Strong computer skills, including Microsoft Office, email, document management, and data entry
- Familiarity with community association software, owner portals, work order systems, or access control systems is a plus
- Ability to communicate professionally with residents, board members, vendors, and management
- Strong organizational skills with the ability to prioritize tasks and meet deadlines
- Experience preparing letters, notices, reports, meeting materials, or general office correspondence
- Ability to handle resident concerns with patience, professionalism, and discretion
- Knowledge of basic condominium or HOA operations is preferred but not required
- Spanish Speaking candidate
Qualifications
- Professional appearance and demeanor
- Excellent written and verbal communication skills
- Strong attention to detail and accuracy
- Dependable, punctual, and able to work independently
- Ability to maintain confidentiality and exercise good judgment
- Positive attitude and willingness to assist wherever needed
Join our team and play an important role in supporting a well-managed Condominium Association. This position is ideal for a motivated administrative professional who enjoys working with people, staying organized, and contributing to a positive community environment.
Pay: $18.00 per hour
Benefits:
Work Location: In person
