Medical Receptionist/Check-Out Clerk
Newton Family Medicine, LLC – Charleston, SC
Job Description
A fast paced family medical practice is looking to hire a full time medical receptionist/office clerk that will interact with patients daily throughout the checkout process. This candidate will have experience working in a medical office and must display a strong work ethic and a positive, professional attitude.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES
- Ability to check out patients in the EMR system, schedule upcoming appointments and collect outstanding balances.
- Answer phones, check in/out patients, collect money owed to the practice, schedule appointments, verify insurance, send referrals.
- Scan patient records into EMR system
- Assist with emails, faxes, returning voicemails and other office duties as assigned
- Ensure complete and accurate check out processes.
- Provide specific medical information to financial services to maximize reimbursement to hospital and physicians.
- Set up payment plans with patients and follow up with agreements made
Must have strong friendly customer service skills and value patients and their care.
Able to communicate in a positive, professional and effective manner with patients and team members is essential.
Ability to multitask is key.
EDUCATION/EXPERIENCE
- A minimum of High School Diploma or GED equivalent
- Completion of a Medical Assistant program preferred
- At least one year experience preferred in medical office
Office is open:
Monday – Thursday 8 am – 5 pm.
Friday from 8 am – 1 pm.
Experience in Athena EMR is a plus!
Salary – DOE
Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.
Job Type: Full-time
Pay: $15.00 - $21.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Work Location: In person
