A Leading manufacturer of IC-substrate & PCBs is looking for a motivated and dedicated Customer Service & Technical Support Engineer. The Substrate/PCB business account engineer will develop relationships within target customers, support existing business and open doors to new business opportunities for the Printed Circuit Board business unit.
The ideal Candidate will need to:
- Provide direct customer local support with a sense of urgency
- Desire to face & deal with customers
- Possess ability to manage assigned territory/customers
- Perform sales analysis and seek out new projects / applications with existing customers.
- Aggressively pursue Printed Circuit Board and Substrate business to ensure market share growth
- Be able to travel when required both domestically and to Taiwan/China on occasion
- Communicate issues and problems to Management and drive resolution.
Also must meet the following requirements:
- Experience in commercial/sales & Substrate/PCB engineering preferred
- College degree or equivalent work experience
- Microsoft Office fluency
- Good presentation skills
- Read/speak Mandarin
- Available for training period in Taiwan as necessary
Benefits offered:
- Paid time off
- Health insurance
- Dental insurance
- Life Insurance
- 401K Retirement accounts
Job Type: Full-time
Pay: $85,000.00 - $130,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
Education:
Experience:
- Chinese/Taiwanese: 3 years (Preferred)
- Microsoft Office: 3 years (Required)
- Presentation Skills: 2 years (Required)
Language:
Work Location: In person
