About the Role
We are seeking a high-level operator and people-first leader to step into a critical Account Lead role overseeing large-scale live event operations. This is not a typical part-time position — it is an opportunity to lead, build, and execute at a high level while managing teams of 300–400+ team members and driving operational excellence across every event.
What You’ll Do
As an Account Lead, you are the quarterback of the entire operation — responsible for planning, organizing, and executing events at the highest level.
Leadership & Team Management
- Lead and organize teams of 300–400+ staff members across multiple roles and locations
- Build, develop, and manage a full leadership structure (Site Leads, Area Leads, Stand Leads)
- Create clear leadership plans and ensure accountability across all levels
- Maintain a strong pipeline of future leaders through intentional development
Pre-Event Operations (10–15+ Hours Weekly)
- Develop detailed staffing allocations and leadership plans in advance
- Coordinate with internal admin teams and client stakeholders
- Lead weekly planning calls, leadership meetings, and staff orientations
- Prepare all operational materials (rosters, signage, check-in systems, etc.)
- Ensure all staff are trained, confirmed, and event-ready
(Structured planning, communication, and leadership coordination are essential to success in this role.)
Event-Day Execution
- Serve as the on-site operational leader and client point of contact
- Oversee check-in, staffing flow, compliance, and overall execution
- Lead through high-pressure environments with energy, clarity, and control
- Make real-time decisions to ensure smooth and efficient operations
Post-Event Responsibilities
- Oversee payroll readiness, attendance tracking, and reporting
- Lead debriefs with leadership teams and identify areas for improvement
- Maintain communication with both staff and client to strengthen operations
Client & Communication Ownership
- Act as the primary bridge between operations, staff, and client leadership
- Maintain consistent communication before, during, and after events
- Ensure alignment on expectations, execution, and continuous improvement
What Success Looks Like (KPIs)
- Strong on-site leadership presence and operational control
- 100% completion of leadership plans ahead of events
- High staffing fulfillment and minimal callouts
- Accurate team allocations and payroll readiness
- Consistent, professional client communication
- Zero compliance issues and strong execution standards
Compensation
This role is designed to reward performance, ownership, and leadership:
- Event Pay: $175–$350 per event (on-site leadership)
- Monthly Performance Bonus: $250–$500 based on KPIs and execution
- Growth Opportunity: Expanded leadership roles and increased responsibility as accounts scale
Who You Are
- A natural leader who thrives in fast-paced, high-pressure environments
- Highly organized with strong operational and planning skills
- A strong communicator who can lead teams and manage client relationships
- Solutions-oriented with the ability to adapt and make decisions in real time
- Committed to excellence, accountability, and team development
Why This Role is Different
This is not just staffing — this is operational leadership at scale.
You are not filling shifts — you are building teams, leading leaders, and driving execution that impacts thousands of guests at every event.
If you’re looking for a role where you can lead, grow, and make a real impact, this is it.
Pay: From $350.00 per day
Work Location: In person
