Position Summary:
The Settlement Specialist is responsible for reviewing, validating, and processing carrier settlements by ensuring all documentation, rates, costs, and system records are accurate. This role supports timely and accurate payments to carriers and drivers while maintaining communication with internal teams and resolving settlement-related issues.
Essential Duties & Responsibilities:
- Receive, scan, and organize all documents submitted by carriers.
- Review documents for accuracy, completeness, and compliance.
- Verify that all shipment legs are properly updated and accurately reflected in Trinium.
- Validate carrier rates, costs, and payment details.
- Review standby/waiting time using GPS reporting systems, verify supporting documentation, and update Trinium records as needed.
- Coordinate with Dispatch to resolve missing shipment legs or incomplete system information.
- Assist carriers with settlement-related questions, identify issues, provide solutions, and follow up through resolution.
- Review and approve carrier invoices by confirming accuracy against Trinium records before submitting to Accounts Payable.
- Respond to emails promptly and professionally.
- Perform additional duties and special projects as assigned.
Key Skills & Qualifications:
- Strong attention to detail and accuracy.
- Ability to analyze documents, rates, and system data.
- Experience with transportation management systems (Trinium) preferred.
- Strong communication and problem-solving skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Proficiency with Microsoft Office and data entry systems.
- Experience with the Port of Los Angeles/Long Beach (LA/LB) environment preferred.
Environmental & Physical Requirements
- Position is performed in an office environment with extended periods of sitting.
- Must be able to occasionally lift and carry up to ten (10) pounds.
- Requires the ability to review information on a computer screen for extended periods.
- Requires repetitive hand and wrist movements associated with typing and data entry.
- This is an in-office position; remote work is not available.
Pay: $22.00 - $23.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
