Join a Mission That Matters
At Gulf Coast Children's Advocacy Center, our work changes lives every day. We serve children and adult survivors of abuse and trauma across Northwest Florida by providing compassionate, coordinated, and professional services. We are seeking an experienced Human Resources professional who is organized, dependable, and passionate about supporting employees while promoting compliance, operational excellence, and a positive workplace culture.
We believe our employees are our greatest asset and are committed to creating a workplace where people feel supported, respected, challenged, and valued.
The Senior Human Resources Generalist serves as the primary operational partner to the Human Resources Director and plays a critical role in the day-to-day administration of Human Resources for a growing nonprofit organization with more than 100 employees across multiple locations.
This is an excellent opportunity for an experienced HR or administrative professional who enjoys creating order, maintaining compliance, improving processes, and supporting employees in a mission-driven nonprofit environment. Working directly with the Human Resources Director, this position enjoys significant responsibility and autonomy while contributing to strategic initiatives that strengthen our workforce and organization. This position offers an opportunity to make a meaningful impact while growing professionally within a collaborative Human Resources department that values continuous learning, integrity, and servant leadership.
Primary Responsibilities
The Senior HR Generalist will:
- Maintain complete, accurate, confidential, and properly organized personnel and HR records.
- Process employee status changes, including hires, transfers, promotions, leaves, benefit changes, and separations.
- Coordinate job postings, applicant tracking, resume review, telephone pre-screening, reference checks, and hiring documentation.
- Coordinate background screenings, fingerprinting, drug testing, tuberculosis testing, and other required pre-employment clearances.
- Maintain professional and timely communication with candidates and pending employees throughout the hiring and onboarding process.
- Prepare personnel files, training files, orientation materials, welcome items, and assigned equipment for new employees.
- Maintain and audit HR compliance systems involving employee qualifications, evaluations, licenses, certifications, background screenings, grant requirements, and regulatory deadlines.
- Support I-9 compliance, civil rights documentation, accreditation activities, audits, insurance applications, and personnel-related grant requirements.
- Assist with benefits enrollment, qualifying life events, workers’ compensation documentation, disability claims, medical leave, FMLA, ADA accommodation administration, and Employee Assistance Program requests.
- Administer routine retirement-plan processes, records, reporting, audits, and vendor coordination.
- Prepare and maintain HR, workforce, compliance, onboarding, separation, retirement, and audit reports.
- Maintain inventory and assignment records for agency-issued technology, equipment, identification badges, keys, and access items.
- Serve as the primary HR administrative contact for assigned benefits, retirement, screening, technology, telephone, insurance, and other vendors.
- Respond to routine employee questions and provide professional, service-oriented HR support.
- Identify inefficiencies and recommend improvements that strengthen compliance, reduce organizational risk, and improve employee service.
- Perform additional HR responsibilities and special projects as assigned by the Human Resources Director.
What We Are Looking For
We're seeking someone who:
- Thrives in a fast-paced environment.
- Takes initiative and works independently.
- Enjoys building relationships and providing exceptional customer service.
- Is committed to supporting a workplace built on respect, compassion, and accountability.
The successful candidate will demonstrate:
- Exceptional integrity, professionalism, discretion, and commitment to confidentiality.
- Sound judgment, initiative, accountability, reliability, and appropriate risk awareness.
- Strong organization, accuracy, attention to detail, follow-through, and time-management skills.
- The ability to independently prioritize competing responsibilities and meet important deadlines.
- Strong written, verbal, and interpersonal skills.
- Analytical, critical-thinking, problem-solving, and resourcefulness skills.
- The ability to recognize when a matter can be handled independently and when consultation or escalation is necessary.
- A compliance-focused, continuous-improvement mindset.
- Strong professional boundaries and the ability to work effectively with employees, supervisors, leadership, vendors, and applicants.
Education and Experience
- At least five years of progressively responsible professional experience in human resources, administration, operations, compliance, office management, or a related field is required.
- Demonstrated experience managing confidential records, coordinating multiple complex processes, maintaining compliance, and exercising independent judgment is required.
- A bachelor’s degree in Human Resources, Business Administration, Management, Organizational Leadership, Public Administration, or a closely related field is preferred. An equivalent combination of education and progressively responsible experience may be considered.
- Experience in human resources, nonprofit administration, education, government, healthcare, or another highly regulated environment is preferred.
- SHRM-CP, SHRM-SCP, PHR, or another professional Human Resources certification is preferred. A candidate willing to pursue certification within an agreed-upon timeframe may also be considered.
Technology Requirements
Intermediate to advanced proficiency with Microsoft 365, Google Workspace, Adobe Acrobat, spreadsheets, databases, HRIS and applicant tracking systems, electronic document-management systems, and video-conferencing platforms is strongly preferred. Candidates must be comfortable learning and using multiple technology systems. Additionally, candidates should be comfortable performing basic troubleshooting and minor maintenance on agency-issued mobile phones and laptop computers.
Schedule and Compensation
This is a full-time position anticipated to be scheduled between 32 and 40 hours per week. The final schedule will be established based on agency needs, available funding, and the qualifications of the selected candidate.
Starting pay is $22.84 per hour. Higher starting pay may be considered for candidates with directly related qualifications and experience, subject to available funding and agency approval.
Confidentiality
This position has access to highly confidential personnel, medical, payroll, benefits, investigative, legal, financial, and privileged agency information. The selected candidate must consistently demonstrate the highest level of integrity, discretion, data security, and confidentiality.
The Gulf Coast Children’s Advocacy Center is an equal employment opportunity (EEO) employer. It is the Agency’s policy to employ, retain, promote, transfer, terminate and treat all employees, volunteers and job applicants on the basis of merit, competency, experience, formal training and commitment without regard to any individual’s race, sex, national origin, age, religion, color, pregnancy, marital status or disability, or any other factor protected by law. It is the policy of CAC to comply with all the relevant and applicable provisions of the Americans with Disabilities Act (ADA).
Successful completion of a drug test is a condition of employment.
Successful completion of a Level 2 background check is a condition of employment.
Pay: From $22.84 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible schedule
- Health insurance
- Health savings account
- Life insurance
- Paid jury duty
- Paid time off
- Parental leave
- Retirement plan
- Vision insurance
Education:
Experience:
- Administration or HR: 5 years (Preferred)
License/Certification:
- SHRM Certified Professional (Preferred)
Work Location: In person
