Job Overview
We are seeking an energetic and detail-oriented Front Desk Patient Coordinator to join our healthcare team. In this vital role, you will serve as the first point of contact for patients and visitors, ensuring a welcoming and efficient experience from check-in to check-out. Your expertise in administrative support, EMR systems, and health insurance knowledge will help streamline clinic operations, facilitate accurate documentation, and uphold the highest standards of patient confidentiality. This position offers an exciting opportunity to contribute to quality patient care while developing your skills in a dynamic healthcare environment.
Duties
- Greet patients and visitors warmly, providing exceptional customer service and guiding them through the check-in process
- Schedule appointments using electronic health records (EHR) systems (ChiroHD)
- Verify patient insurance coverage & assist with billing procedures and collections
- Review medical documentation for completeness and accuracy, including CPT coding, ICD-9/10 coding, and care plans
- Manage medical records and ensure compliance with HIPAA and clinical confidentiality policies
- Handle phone communication professionally, answering inquiries about appointments, insurance, or clinic policies with clarity and courtesy
- Assist with medical billing processes, including data entry for claims submission and follow-up on unpaid accounts
- Maintain organized filing systems for medical records and administrative documents using Google Docs
- Support clinical staff by coordinating intake procedures, updating patient information
- Perform clerical tasks such as typing reports, filing documents, and managing office supplies
Pay: From $20.00 per hour
Work Location: In person
