Job Summary
We are seeking a dynamic and highly organized Dental Office Manager to lead our dental practice in Lehi, UT with enthusiasm and expertise. In this pivotal role, you will oversee daily operations, ensure exceptional patient care, and manage a team of healthcare professionals. Your leadership will drive efficiency, compliance, and a positive patient experience while maintaining the highest standards of healthcare management. This position offers an exciting opportunity to utilize your extensive knowledge of medical office systems and practice management to foster a thriving dental environment.
Responsibilities
- Manage all aspects of dental office operations, including scheduling, patient flow, and administrative workflows
- Supervise staff members across clinical and administrative teams, providing coaching, training, and performance evaluations
- Oversee fiscal management tasks such as budgeting, financial reporting, billing processes, and expense control
- Ensure compliance with healthcare regulations including HIPAA, JCAHO standards, and state-specific health policies
- Utilize EMR (Electronic Medical Records) systems such as Eaglesoft, Dentrix, or eClinicalWorks to maintain accurate patient records and streamline documentation
- Coordinate with clinical staff to optimize patient management software and EHR (Electronic Health Records) systems for efficient care delivery
- Oversee medical billing processes, insurance claims, managed care procedures, and coding accuracy
- Maintain high standards of customer service by addressing patient concerns promptly and professionally
- Implement policies for medical records management, HIPAA compliance, and health regulation policies
- Lead human resources functions including hiring, onboarding, staff scheduling, and conflict resolution
Experience
- Proven experience in dental office management or healthcare practice management with a strong background in medical office operations
- Supervising teams within a healthcare setting with demonstrated leadership skills in managing diverse staff roles
- Extensive knowledge of medical administrative support functions such as billing, coding, and compliance protocols
- Hands-on experience with EMR/EHR systems like Eaglesoft, Dentrix, Epic or eClinicalWorks is highly preferred
- Familiarity with healthcare regulation policies including HIPAA and JCAHO standards
- Strong understanding of fiscal management principles including budgeting and financial oversight in a healthcare environment
- Prior clinic or hospital experience involving acute or critical care settings is advantageous but not required
- Excellent managerial communication skills paired with a customer service-oriented approach to patient interactions
Join us as we strive to deliver outstanding dental care through effective practice management! This role offers the chance to lead a dedicated team in a fast-paced environment where your expertise will make a real difference. We are committed to supporting your professional growth while fostering a positive work culture rooted in excellence and compassion.
Pay: $20.00 - $22.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Paid time off
Work Location: In person
