We are looking for an experienced Patient Care Coordinator to join our growing practice. This is a full-time position for someone who thrives in a fast-paced dental office and knows how to keep the front desk running smoothly.
Responsibilities:
- Greet and check-in patients, visitors, and staff in a friendly and professional manner
- Answer phone calls, schedule appointments, and provide information to callers
- Verify patient insurance coverage and collect necessary co-pays or fees
- Maintain patient records and update patients information
- maintain the doctor and the hygienist schedule and making sure it’s full and productive
- Coordinate patient referrals to other dental providers or specialists
- Ensure the front desk area is clean, organized, and well-stocked with necessary supplies
Experience:
- at least 3 years of dental front office experience
- Strong working knowledge of dental insurance verification and claims processing
- Knowledge of phone systems and ability to handle multiple phone lines
- Experience with Dentrix practice management software
- Strong attention to detail and ability to maintain confidentiality of patient information
We offer competitive pay and benefits packages for our employees. If you are a motivated individual with excellent customer service skills and a passion for dentistry, we encourage you to apply for this position.
Job Type: Full-time
Pay: $23.00 - $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Paid time off
Experience:
- Dental clinic: 3 years (Required)
- Dental office: 3 years (Required)
- Dental receptionist: 3 years (Required)
Ability to Commute:
- Birmingham, AL 35215 (Required)
Ability to Relocate:
- Birmingham, AL 35215: Relocate before starting work (Required)
Work Location: In person