We are looking for two outstanding individuals to join us! We are a team-oriented environment in need of talented professionals with excellent communication skills and an ability to multi-task with a smile and a sense of humor! We are located in the charming town of Yountville.
The job entails the following but not limited to:
- Answering calls, taking messages, and directing calls
- Managing reservations in our reservation system
- Supporting the Wine Club department with data entry, emails, customer service responses
- Supporting our Hospitality team with groups, sales and set up
- Weekly errands, inventory and ordering
- Handle all shipping for third party and with shipping company. Includes some fulfillment in house
- Ordering supplies, wine for the tasting room, and products for office
- Must be proficient in Microsoft Office, Commerce7, WineDirect and Tock Reservations Preferred - Will Train the right candidate
- Customer Service | Must enjoy talking and working with guests
- Former administrative experience a plus
- Digital marketing a plus
- In person interview required
- One weekend workday required
- This is an administrative position where attention to detail is essential.
Must be able to lift 45 lbs. The position will be full-time for right employee.
Job Types: Full-time, Part-time
Pay: $24.00 - $26.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Paid training
Shift:
Experience:
- Customer service: 2 years (Required)
Work Location: In person
