About the Opportunity
We are hiring Technical Support Representatives to join a new in-office team in San Marcos, TX. This role is ideal for candidates who enjoy helping others, prefer a structured office environment, and are looking for a steady, full-time position with competitive pay.
This is not a remote or hybrid role — candidates must be able to work on-site daily.
What You’ll Be Doing
- Assist clients with questions related to their accounts or services
- Provide clear, professional, and accurate support
- Follow established procedures and document interactions as required
- Work as part of a collaborative, fast-paced office team
Specific responsibilities and system training details will be shared during the interview process.
Schedule
What We’re Looking For
- Strong communication and technical support skills
- Comfortable working full-time in an office environment
- Ability to learn new systems and processes
- Reliability, punctuality, and attention to detail
- Experience in client service, healthcare, insurance, or billing is a plus, but not required at this time
Why Apply
- $16/hour starting pay
- Full-time, in-office stability
- Training provided
Skills & Other Requirements:
- Typing speed of 40WPM with at least 80% accuracy (there is a typing test linked in the application)
- Multitasking capabilities with the ability to react quickly in a fast-paced environment
- Ability to follow instructions, research and utilize resources, and adapt to changes in procedures
- Authenticator apps are required. You may utilize either a smartphone or a tablet to run the authenticator app. If using a smartphone, the device must operate on Android 8.0 or later, or iPhoneOS 16.0 or later. If using a tablet, the device must run Android 8.0 or higher, or iPadOS 15.0 or later.
Ready to Apply?
If you’re looking for a full-time, in-office opportunity in San Marcos with competitive pay and room to grow, apply today. Qualified candidates will be contacted as details are finalized.
- Exact hours and start date will be confirmed during interviews
Job Type: Full-time
Pay: $16.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Application Question(s):
- Our training period runs on a Monday through Friday schedule during the day. Are you able to attend this type of training for up to 4 weeks?
- This position requires regular attendance and punctuality for scheduled shifts, are you open to multiple types of shifts? Which is your first preference?
- Are you able to commute regularly to 350 Barnes Dr #109, San Marcos, TX 78666?
Work Location: In person
