Job Opportunity: Plumbing Manager – Scottsdale, AZ
Build Something From the Ground Up. Lead. Inspire. Win.
You’re not just looking for a job—you’re looking for an opportunity to build, lead, and dominate a market.
At Larson Air Conditioning, we’ve built a reputation as one of the most trusted HVAC companies in the Valley. Now, we’re expanding—and launching a Plumbing Division from scratch.
We’re looking for a Plumbing Manager who is ready to take ownership, build a team, and create a high-performance service department from day one.
This is not a maintenance role.
This is a builder’s role.
Compensation & Opportunity
- Base Salary: $100,000+ (based on experience)
- Performance Bonuses: Based on revenue growth, team performance, and KPIs
- Growth Opportunity: Build and lead an entire division
- Long-Term Upside: Key leadership role in a scaling company
A Day in the Life (From Your Perspective)
I’m building something that matters.
Every day, I’m focused on recruiting, hiring, and developing top-tier plumbing technicians. If we need 10 technicians, I make sure we have 10—and they’re the best in the business.
I don’t wait for results. I drive them.
I coach my team to hit revenue targets, conversion rates, and average tickets—while minimizing callbacks and protecting the customer experience.
I lead from the front.
I ride along with technicians.
I coach in real time.
I reinforce standards.
I hold my team accountable—but I also inspire them to win.
I work closely with dispatch and CSR teams to make sure the right technician goes to the right call at the right time. It’s fast-paced. It can be chaotic. But I stay calm, focused, and in control.
Because my energy sets the tone.
I run weekly one-on-ones, lead service meetings, and build training plans that sharpen both technical and customer service skills.
I don’t just manage people—I develop professionals.
I bring more energy than I take.
I act like an owner.
I build trust because I know my craft—and I always put the customer first.
I’m not here for a job.
I’m here to build a winning team and be part of something bigger.
Position Summary: Plumbing Manager
You will be responsible for building, leading, and optimizing the plumbing service department, driving technician performance, and delivering a world-class customer experience.
✅ What You Bring to the Table:
- 10+ years of residential plumbing service & repair experience
- 5+ years of management and leadership experience
- Proven ability to recruit, train, and develop technicians
- Strong understanding of service KPIs (revenue, conversion, average ticket, callbacks)
- Experience conducting ride-alongs, coaching, and performance management
- High level of accountability, discipline, and ownership
- Strong communication, leadership, and organizational skills
- Ability to influence, motivate, and build a winning culture
- Tech-savvy with strong computer proficiency
- 3+ years experience using ServiceTitan
- Growth mindset with a commitment to continuous improvement
Key Responsibilities:
- Build and scale the plumbing service department from the ground up
- Recruit, hire, onboard, and train high-performing technicians
- Drive performance through KPIs, coaching, and accountability
- Conduct ride-alongs to reinforce standards and develop technicians
- Lead weekly one-on-ones and service meetings
- Collaborate with dispatch and CSR teams to optimize scheduling and efficiency
- Provide technical support and field guidance
- Develop and implement training programs
- Monitor and improve conversion rates, average tickets, and callback rates
- Foster a positive, high-performance culture
What Success Looks Like:
- A fully staffed, high-performing plumbing team
- Technicians consistently hitting revenue and performance targets
- Strong culture of accountability, professionalism, and growth
- Exceptional customer experience and minimal callbacks
- A scalable, efficient, and profitable service department
Why Join Larson Air Conditioning?
We’re not average—and we’re not looking for average.
At Larson, we:
- Build high-performance teams
- Invest heavily in training and development
- Operate with clear systems and processes
- Believe in ownership, accountability, and growth
- Create an environment where your work directly impacts the success of the company
This is your chance to:
- Build something from the ground up
- Lead at a high level
- Make a real impact
Ready to Build and Lead?
If you’re driven, disciplined, and ready to take ownership of a growing division—we want to hear from you.
Apply today and take the next step in building your career—and a department—from the ground up.
