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The Operator:
The TRIMARC Traffic Operations Center is a 24/7/365 environment. The TRIMARC operators have responsibility of assessing all incoming traffic data and determining in real time the content and priority of traffic reports to be disseminated. The TRIMARC operators accurately process large volumes of data from a wide variety of sources. The TRIMARC operators are the principal contact for many agencies and members of the public. The operators routinely communicate with emergency service personnel and transportation officials representing various agencies in the TRIMARC region. The operator’s telephone manners and image will directly reflect on the image of the TOC and Kentucky Transportation Cabinet.
Location:
Position is located in Louisville, KY
Shift/Hours:
The TOC operator may work various shifts and may be required to work weekends, holidays, and fill in on other shifts when needed.
The main shift for this role will be Monday through Friday from 2:30 p.m. to 10:30 p.m.
Duties Include:
Monitoring automated traffic management system. This includes checking on road sensor data and double-checking video surveillance systems and mobile units to confirm data;
- Watching Closed Circuit Television (CCTV) video monitors;
- Monitoring emergency frequency scanners;
- Communicating effectively with the public and government agencies;
- Maintaining radio communications with Freeway Service Patrols;
- Maintaining radio and telephone communications with PSAs;
- Crosschecking static databases regarding construction and special events.
- Providing written reports as required.
- Other ancillary duties as determined by the Operations Manager.
